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February 2024 by Beth Szabo
Go here with CAUTION… We recently brought a vehicle in for repair… thru the process we were told to wait until insurance decision for payment… CON ARTISTS… upon finding out one Insurance Company would pay more they tried to stick us with the deductible and the wrong insurance decision!!!We caution you to know your business should you use Greenwood Crash Department… we will not recommend them… NOT trustworthy.
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January 2024 by Jake Guy
Ron and crew are top notch. Everyone hates to have the burden of car repairs after an accident but Ron made it a great experience. Had the car done fast,correctly, and standing tall when I picked it up. Even went out of his way and cleaned it inside and out. Great job ron
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January 2024 by Bryan Romito
They do amazing work. Can't even tell I hit a deer.
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January 2024 by Dustin Anglin
After another shop destroyed my paint and did a horrible job. Bill and the rest of the team at greenwood came through and completely repainted my car as it should of been done. It looks perfect, I can't think you enough! 10 out of 10 in every service department.
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November 2023 by Taylor H.
My family and I have been a longtime Greenwood customer and have purchased multiple vehicles from this location. Spending not only money but a lot of time here as well. My check engine light came on the other day and when I called to schedule an appointment I was told that there was going to be a diagnostic cost of $160 (I did explain exactly what was wrong with the vehicle and the code that shows for the problem) they still told me it had to be done and charged and would be applied to the overall service cost. Which at that point was fine. When I dropped my vehicle off and confirmed what was wrong with my vehicle, I also explained that the line for my windshield wiper was broken and the fluid was not coming out as it should. After leaving my vehicle I received a call about 20 minutes later, explaining not only would I pay the $160 for the initial diagnostic but an additional $160 for them to tell me what was wrong with the wiper line for which I told them what was wrong. Cindy was the service advisor I spoke with and not only was she incredibly condescending and spoke to me like I was not well informed about vehicle repairs. Trying to explain that the diagnostics are computer based and a broken windshield wiper line would not show as a code when connected for diagnostic information, was a waste. Then explaining that trying to have me pay an additional $160 for someone to look at my line and say "yes that's a broken" line" is absurd. *Once a vehicle is connected and in for diagnostic review and service there should be a standard fee that encompasses it in its entirety. This fee should not be charged per issue that the vehicle has.
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October 2023 by Erika U.
So far so good. Employees are easy to spot when trying to find where to park when dropping car off for body work. One star taken away only due to no free rental car service provided on sight; however, the receptionist said they work with a rental car company but she was unable to give specifics on whether or not it's free or discounted and if so what's the daily discounted rate. This is only important if your car insurance company and plan doesn't cover cost of rental car service when you're involved in an accident claim and damage to vehicle is suspected to take up to 4-6 days.
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September 2023 by Missgraciegirl Vlogs
Great staff and wonderful work!
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September 2023 by Jim Ritter
They fixed my Jeep AND gave it a complimentary detail. I'm extremely satisfied with the service and highly recommended them to everyone.
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April 2023 by alexis anderson
The absolute worse experience I've ever had. Unprofessional. Clueless.
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April 2023 by Michaela Miller
I brought my car in for rodent infestation and they were able to get it all fixed and went above and beyond to make sure it was as good as new when I got my car back the device was done right and effectively thank you again greenwood chevyServices: Auto engine diagnostic
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March 2023 by Amy Yoder
Great service! They went above and beyond to get everything done and my car has never looked better!
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February 2023 by Michael Brown
They fixed up my wife's car after her accident. Good service.
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February 2023 by Vicki White
They fixed my caddilac cts like new!
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September 2022 by William B.
On September 6, 2022, I was looking at a vehicle on the showroom floor and many people walked by me six or seven times and nobody said anything to me. The stereotype was so bad. Everyone that was there who was Caucasian was getting serviced by people. I could not get any service by nobody. Many people walked by me as I look at the vehicle 7 times. No response. A person from the dealership even came and looked at the sticker in the window while I was looking at it and still said nothing. I would not recommend this place to anyone of color.
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June 2022 by t cross
They were amazing from beginning to end. The staff was very helpful and friendly.Service: Body & Trim
