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September 2022 by John Tennant
No pressure sales and very knowledgeable staff
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September 2022 by Michelle Stewart
Had a fantastic experience with salesman Mike Ferrett. Did a great job finding my husband and me a small Affordable car to get around town. Dealership is great. Would recommend highly.
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August 2022 by Jon Orrenmaa
very friendly staff, painless purchasing experience...will recommend to family and friends.
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March 2022 by Blake Jordan
I was so glad to purchase another vehicle from Jim Shorkey. I was recently in a car accident and my car was a total loss. It hadn't even been a year since I purchased the last one from Jim Shorkey. Justin P. was my salesman! He was easily accessible and quick to respond, it made the experience that much better. Thanks so much again for everything!
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March 2022 by Chuck Cicora
I cannot recommend this dealership highly enough. I leased a 2022 Jeep Grand Cherokee Summit from them. They worked with me through emails on most of the details, so the in-person experience was a test drive and signing some papers. Very easy.What makes them exceptional is when we ran into an issue with my current lease. The Finance Manager worked with me and resolved the situation far beyond what I was expecting. Extremely impressed with this dealership, I will be purchasing all my future Jeeps through them. I cannot recommend them highly enough.
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March 2022 by Whitney Fleming
I highly recommend Jim Shorkey. It was a very great experience, and everyone was so welcoming and helpful. My salesperson Matthew Swegan did everything in his power to make sure I was able to get what I was looking for in a vehicle. He gave 10/10 customer service with his communication, explaining everything and what my chances were of being approved. He was able to work with his team to make sure that I was leaving with a vehicle that was safe for my family. After purchase,Matt sat down in the car and explained all the extra features. I absolutely love my car. If you are in need of a vehicle go to Jim Shorkey and ask for Matt.
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March 2022 by Latoya Allen
Very nice price for oil change. They also let you know everything that is wrong with your vehicle. Very nice workers
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February 2022 by Lorraine Fedorisin-Beach
We bought a grand Wagoneer. Absolutely love it. Our salesman Justin was perfect and answered every question we had and more. The manager there explained everything. And the finance department was great too. Love Jim Shorkey Chrysler Dodge and love our Wagoneer too
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February 2022 by Sheree L Lopez
We bought a 2022 Mitsubishi Outlander yesterday. It was a 2 hr drive for us there and back but worth it. Krystal is the person to see. She was awesome in explaining every detail about the car that she knew. She was pleasant and friendly as was everyone else there. Go to them if your in the market as they are UNDER MSRP. We love our Outlander
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February 2022 by Keith Lester
Salesman Nick did a great job communicating and making the deal work. He was completely honest about the condition of the vehicle. When I drove over 2 hrs to see the vehicle it was in very good condition like he had said on the phone. Nick also had the paperwork ready to go before I got there which was great. Finance was also very friendly and accommodating. I would definitely make the drive to purchase another vehicle from Nick at this dealership. I feel like I got a much better honest deal than anywhere local. Thank You again my daughter is thrilled with her Jeep and you help make it happen.
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February 2022 by Sahlimander Justin
Chris Kenney 10/10 I came in after 4 separate dealerships and walked out with every demand I had. I called 40 min before close, 10 min after close got the call approved. Came the next day dude was ready to go. I have not a complaint in the sky and not a worry in the world that this place is where I will buy my cars..... that being said. I'm a salesman at a used lot. CANT BE BEAT HERE THEY ARE THEE BEST.
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February 2022 by judy dioguardi
Bought this little beauty yesterday. Everyone was extremely helpful and accommodating especially Krystal Kester. Krystal went above and beyond to make our car buying experience a very enjoyable one!! Will definitely buy from Jim Shorkey and Krystal in the future….
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January 2022 by Terrance Reardon
Jim Shorkey Youngstown is the best!There are three people that made my car buying experience amazing.First, Anthony Acierno, the salesman, was honest straightforward and a pleasure to work with. A lot of our communication was done over the phone. He always kept me in the loop and checked in on various occasions as we waited for my car to arrive. It’s easy to see that he truly cares about his job and his customers.Chuck Trenz, the sales manager, also served a vital role. He never hesitated to help. He is very knowledgeable and he truly gets excited about the car buying experience. He was genuinely happy for me when my car arrived. We had a fun time looking at some of his artwork while we were waiting for paperwork. Chuck is very passionate about his work and it was a pleasure to talk with him.Deanna, the finance manager, is one of the sweetest people I’ve ever met. She’s very caring and devoted ample time to answer any questions I had. She definitely believes in what she does.I highly recommend Jim Shorkey to anyone looking for a new vehicle.
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January 2022 by Ricardo Mason
Had a really good experience with Jim Shorkey. Chris Barton was my salesman, and he did an exceptional job. I live an hour away, and was looking for a good deal on a Jeep Grand Cherokee L. I was contacted by him via email. He was very personable and low pressure. I knew exactly what I wanted and he helped me along the way. He was able to give me numbers over the phone, he also informed me that I had more positive equity in my lease than I was expecting. After we talked on the phone I visited and he had cars pulled up for me and ready to test drive. The credit app and payout process was very simple and straight forward. Jim Shorkey was very busy that day, so there was a lot of down time so I got to know Chris better and he never missed a beat, and seemed like a real human who wanted to help.Next I went to finance. This is the only part I have a little feedback on. During our first interaction some of the financials were off, but she remedied through in a couple extras to compensate, I was thoroughly pleased with my experience after. Chris then went through all the features with me of the new car. I also had a circumstance where I didn’t want to take the car that day and he was completely fine with me leaving it there for the night. I picked the vehicle up the next day and it was all ready. I will definitely be going back to Jim Shorkey and Chris Barton for my next lease.
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January 2022 by matthew vigus
I had a great experience buying a car for the first time in my life. I had the luxury of having Jim Bartell as a salesman, he cared more about what I wanted then he did about selling a car and it was refreshing! Thank you Jim. I love my Lincoln.
