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March 2024 by Jan Ross
Steve's Ribeye was 1/4 inch thick and very RARE. He ordered MED. rare. It was cold had NO SEAR. The ribs still had the silver skin on the bones. Not hapy. My meal ust OK. But the worst was the waitress. She was actng as tho she'd been hiiting the bong or tokin on a fatty.Slow speaking, repeating every word (most of which had nothing to do with our meal or service). Seemed like she was looking for a friend (who didn't care if their food got there or the check or take out boxes) just constant chatter, even while we were trying to eat. It was the worst experience of semi-service we have had. Her name is Michelle.I had to ask another wsitress to get her to come back about the steak. Then the hostess for the check & boxes. Michell finally brought the check & started to chatter & I restrained myself from being rude and said, get the boxes and we'll get this figured out. And had to repeat it to get her to get the he double LL out of our faces. Such a strange & stressed meal.We also had to stop her from using a COLD plate from the salad bar to put the part of Steve's meal that was edible on so he could eat it while it was still warm.Just saying. She was a nightmare.
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February 2024 by Gwen Johnson
My first time going there. They good was good and the staff amazing. Will definitely be going
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February 2024 by Summer Ylonen
Our server Michelle was amazing! She was sweet and kept took care of us all night!
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February 2024 by Erik Sscha
Very crowded, the staff treated us as if we were the only ones in the restaurant, excellent service and food, left the server a 30% gratitude for doing such a great job !!!
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February 2024 by Justin Dillon
I would have loved to give this place more stars, however service was horrible. The waitress we had never checked on until our meals came out and never saw we were all out of drinks the 5 of us. The kitchen runner saw we needed refills but our waitress never did, we had to ask hey can we get refills after waiting over 25 minutes. She checked in on her other tables but not us. The only time she came to our table was when the appetizer came out. I also don't like it when you pay with a card they have a Mobile card reader and they hover over you as you are putting in the info. Will try again sometime as I drove over an hour just to eat there.
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February 2024 by wilbert diaz
I've been going to RT for quite some time and have to say they have up their game. Cleaner dining area, great garden bar and good menu. They could get better on service but is not that bad. Better atmosphere than many other chain restaurants.
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February 2024 by Shawna
The portions were tiny, the service was ok but they seemed short staffed, and the atmosphere was ancient people.
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February 2024 by Michael Rossetti
Service was bad. The server was very rude and barely brought back a refill. We had to ask 3 times for refills.
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January 2024 by Theresa Knight
Pretty good food, service was great and no wait lines. It was a little cold in there!!
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January 2024 by Jose Sierra
For me, for my wife, the waitress was very good, good service at the table, excellent food, good prices and we thank her for the good service, Ruby, thank
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January 2024 by David Sokol
Salad bar special is great but online deals confusing and no actual coupons to be printed out. I also bring my own red wine vinegar because all they have is balsamic.
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January 2024 by Crystal
The Austintown location is not desirable. The staff are friendly but the cleanliness and quality of food has gone down. Also, the women's restroom was pretty disgusting. It smelled like sewer and you could smell it at the bar.
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January 2024 by Danielle Sveda
Our family of 3 goes to this location every 6 months or so & as far back as I can remember we've never had a bad meal. We love that the salad bar is still an option for a stand alone meal or add on. I was very surprised with my 6 oz ribeye steak last night, it was WAY thinner than I remembered... but it was cooked to my liking and flavorful. Portions were were big, even for the kids menu.Dietary restrictions: The "food allergy binder" available was helpful for my needed gluten free options.Kid-friendliness: My 9 year old son loved his coloring menu and huge burger.
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December 2023 by Melanie Lawson
The food here is amazing! My boyfriend and I LOVE when they have their boneless wings special, all you can eat. They are delicious and all the flavors good. ? They also have a nice variety of entres to suite your mood.
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December 2023 by Chase Cook
Very good food, the salad bar is the best part of going.
