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February 2024 by sophie
I came here to get my rabbit neutered, His name was Boots he was also my best friend. A day after being neutered I woke up and found him dead on my floor. You killed my rabbit, I genuinely cannot put into words how angry this makes me. It’s so unfair and he didn’t deserve it. I have no one to blame but your establishment that’s why i’m writing this. I hope your facility gets shut down. How can you live with yourself after doing something like that to my sweet happy bunny. Please if you care about your pets at all DO NOT TAKE THEM HERE
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January 2024 by Kelsey O'Donnell
I took my chihuahua shnoodle here for the first time today, with long matted hair. She is aggressive and has been turned down from other groomers, but they were able to sedate her and handle her with ease. They did a fantastic job cutting her hair. She came home a whole new dog. Will definitely recommend to people I know.
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December 2023 by Chris Kyriakides
If we could give this place 10 stars we would! Dr Krupka and team are the best exotic pet team around. We absolutely love this place. We are always treated with care, knowledge, empathy, and consideration.
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December 2023 by Julia Cinquepalmi
brought my cat in for the first time and they told me he had dental disease. They proceeded to explain that they needed to pull teeth and they would not know how many until they do the procedure. The vet gave me a list of the cost estimates... 1200 to 1800 dollars..... I went to another vet and they said there is no need to pull teeth. To charge that much and put an animal through something so invasive is so disappointing considering another medical professional advised against it. Will not be going back.
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December 2023 by Jennifer Vrabel
In September we took our girl in for a simple ear operation and it resulted in us never bringing her home again and 2 days later putting her to sleep due to a traumatic disc herniation with no previous symptoms of degenerative disc disease. She had severe bruising and hemorrhaging within her spinal cord. She was in pain and having anxiety through the roof. My last memories of her are her basically screaming in pain. Wish I knew the truth of what really happened to her. Dr. Lam and Dr. Jacin how do you sleep at night? And they want more money!!!!! DON'T TAKE YOUR PETS HERE.....KEEP THEM SAFE!!!!!
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December 2023 by Robin Mateka
I just want to thank the staff for their compassion and kindness. We had to make the very difficult decision to put our old girl down and they were so attentive and supportive. I have had bad experiences years ago at other vets where they put my cat in a garbage bag for me to take her home to bury her. Here however, they gave us a proper, sturdy box for her burial. They even wrote her name on her doggy “coffin” all pretty. Gave us all the time we needed with her to say goodbye. My family thanks you all ?
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November 2023 by Lindsey
Since new ownership took place, it seems the level of care has went down. If you need your pet seen, they will tell you they are two weeks out and if you want to be seen you have to pay ER fee’s. And if something possibly goes unnoticed by the vet to be rechecked, they charge you instead of taking another quick look at something that may have been missed.
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October 2023 by Athena Sevastos
The Veterinarians and staff are top-notch here. They love animals and it shows! They are up to date on all the latest medical care for dogs, cats, & exotics.
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September 2023 by Craig Koehler
Avon Lake Animal Clinic is true to its mission and vision. The care and professionalism they afford to your pet is commendable and outstanding. Over the years, our family has been thoroughly impressed with the clinic's services. Special thanks to Dr. Giannantonio, who has been so caring and accommodating to the needs of our 16-year-old beagle. She is an extraordinary, exemplary professional! Best wishes to the entire staff at ALAC!
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July 2023 by Simon Agleo
An excellent vet for exotics and healthy pets, but a poor choice for end of life. I called yesterday to schedule my ferret for euthanasia. I knew it was time. When we arrived, they were very tasteful and private, got us into a room as quickly as possible. The techs seemed well informed and very sensitive. I felt I was making the right choice to humanely send my girl across the rainbow bridge. When the doctor arrived, she was just too eager to light our little tiny spark of hope, talked me and my boyfriend out of euthanasia and sent us home with $300 worth of medication. My ferret died the next morning in a horrible awful way, and I was at work and didn't get to say goodbye. Her last memory of me was being forced to take liquid medicine and liquid diet. I wish she had believed my instincts and understanding that it was "Time" instead of sending us home to suffer together.
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May 2023 by Alison Dodd
I had a sick gecko and after calling about 7-8 places, they were the only ones who would get me in the same day. The doctor was incredibly knowledgeable about the species as well as his particular affliction. I left feeling relieved, confident in his care, and also pleasantly surprised that the bill was very reasonable. They did not nickel and dime me for all the procedures as so many other offices do. I cannot say enough good things about this vet clinic.
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April 2023 by Maureen Wehbe
Soo many friends and neighbors recommended Avon Lake Animal Clinic and only had Wonderful things to say about the Staff and Veterinarians! After many disappointing Vet experiences- We changed to Avon Lake Animal Clinic and it was the BEST Decision we ever made! Dr Adam Jacin DMV is Personable , knowledgeable, trustworthy and kind to our animals. The staff from the minute we walked in and to reminder calls or to answer any questions— they are professional, caring, considerate and knowledgeable and never seemed rushed or irritated when you ask questions. I feel confident and secure that we are getting the Best quality care for our loved ones . We feel so very lucky to live close to Avon Animal Clinic❤️Thanks so much! Maureen and Bob
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April 2023 by Sali Caquelyn
Dr. Jacin and Staff,Saturday, the 4th of this February, was a tough day having to say goodbye to my best friend. I want you to know how much I, and my beloved friend ElleBee, appreciate your genuine kindness and compassion. I had never been to your facility, and to walk in there and be treated with respect and regard for the task in front of me... WE THANK YOU!Sincerely, Sali Caquelyn and Ellebee , 'The Boo'
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February 2023 by Devin Velez
This clinic is top notch. Although you may be able to find lower pricing at some (not all) of the other veterinary clinics in the area, the quality of care provided by the ALAC veterinary staff is unmatched. My pets have been seen by several doctors here and every visit has been thorough, educational, and friendly. As a matter of fact, several issues that were previously misdiagnosed or ineffectively treated by previous vets have been successfully and effectively corrected by the ALAC doctors.Shoutouts:Dr. Schofield - She is very patient and gives great advice. She is also the first vet to successfully treat my mom’s Pomeranian (alopecia). Our cats and dogs love her!Dr. Haddad - Great job fixing our dog’s knee. She’s a whole new girl, and it definitely takes some precision to fix a knee that tiny!
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January 2023 by Jeff Byers
Took my father-in-law’s dog for an emergency visit, same day appointment. The staff was very kind and friendly. The late night doctor was phenomenal, and very knowledgeable. They called multiple times in the following days to check on the pups status. We will be switching our own dogs to their facility in the future.
