At U.S. Bank, the dedicated banking team is committed to assisting customers with a range of financial services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, and personal lines of credit. While the bank is generally good, some tellers may need further education on the basics of FDIC coverage, which does not extend to theft and fraud. Customers can find helpful and knowledgeable staff, such as Kaetlyn Keller, who can quickly solve problems and provide valuable banking advice. Overall, U.S. Bank aims to help customers achieve their financial goals, whether large or small.
The bank is good but their teller thinks FDIC covers theft and fraud which it does not. They have to educate their tellers on the basics.Give that link to your teller to read and stop misinforming customers on FDIC.
November 2022
I needed help doing some home repairs and Kaetlyn Keller came to my rescue today. Anyone looking for Banking advise go see this gal she knows her stuff. I literally went from hysterical to joy ! Thank you so much for being a quick problem solver today.US Bank - Promote her she deserves it!Regards,Michelle Banner
October 2022
I needed help doing some home repairs and Kaetlyn Keller came to my rescue today. Anyone looking for Banking advise go see this gal she knows her stuff. I literally went from hysterical to joy ! Thank you so much for being a quick problem solver today.US Bank - Promote her she deserves it!Regards,Michelle Banner
