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February 2024 by Rick L
The bank is good but their teller thinks FDIC covers theft and fraud which it does not. They have to educate their tellers on the basics.Give that link to your teller to read and stop misinforming customers on FDIC.
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November 2023 by Rick G.
The poor decision to close on Saturday's, is not at all customer friendly service. Whoever is making these types of changes should be let go.
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October 2023 by John
Opened an account a few weeks ago....went to use my card last week was denied....asked for address verification and it's been a week and I still can't access my money ....total joke....I was told 2 days
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November 2022 by Michelle Banner
I needed help doing some home repairs and Kaetlyn Keller came to my rescue today. Anyone looking for Banking advise go see this gal she knows her stuff. I literally went from hysterical to joy ! Thank you so much for being a quick problem solver today.US Bank - Promote her she deserves it!Regards,Michelle Banner
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October 2022 by Michelle Osborne
I needed help doing some home repairs and Kaetlyn Keller came to my rescue today. Anyone looking for Banking advise go see this gal she knows her stuff. I literally went from hysterical to joy ! Thank you so much for being a quick problem solver today.US Bank - Promote her she deserves it!Regards,Michelle Banner
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February 2022 by Alan Watts
This bank is TERRIBLE!!!!!! They screw everything up. Incompetence at its finest. I’ve never seen anything like this. One teller is working that has no clue what she’s doing
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December 2019 by jim triska
Best Bank! They Take Care Of All You Need ! Fast And Friendly ! A Numero One!
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May 2018 by Jaime Pinson
So disappointed with their service. I recently moved to Ohio and my bank does not have locations here. I opened an account here and applied for a loan to consolidate my debt. We discussed what rate and payment I would have but almost 3 weeks later at signing it changed. To sum up the letter I received after complaining about this to everyone was "Sorry but you closed on the loan so that's your problem".
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May 2017 by Brian Wondrak
I go into this bank once every two weeks to deposit my part-time jobs check. The tellers know me and all are very kind to me. They also don't mind if I take more than one s****** Very nice employees, I have zero issues. I drive from Lakewood just to go to this bank.
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April 2016 by Miranda Grimm
Wouldn't have anyone else.
