America's Best Contacts & Eyeglasses is a popular eyewear provider that offers a wide range of frames and a virtual eye exam option. The customer service at this business is generally praised, with associates being described as willing to help and patient in assisting customers with their selections. However, some customers have had frustrating experiences, such as issues with insurance coverage and long wait times on the phone. One customer reported being charged significantly more than expected at checkout due to their insurance not being fully covered. Despite these challenges, many customers have had excellent experiences, particularly at the Avon, Ohio location. Leanne, an employee at this store, is highlighted for her exceptional customer service, going above and beyond to ensure customers are satisfied, even offering to deliver glasses to a customer's location. Overall, America's Best Contacts & Eyeglasses seems to provide a diverse selection of frames and a convenient virtual eye exam, but the customer experience can vary, with some reporting excellent service and others facing difficulties with insurance and communication.
Great, Great customer service, cheapest for an eye exam and glasses. Highly recommended!!!
October 2025
You have a variety of frames. I do like. The associates are willing to help with my selection. My eye exam was virtual, I was a little uncomfortable but the doctor and associate helped me through it. It was strange but not bad. Better then I imagined.
September 2025
Excellent customer service! Thanks to Lea and Kenzie for your help and patience with getting my glasses and dealing with the insurance issues. Everyone was great!
