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December 2023 by Edmond Bennett
One of the few appliance repair techs that can be reached. Gave very straight answers and easy to work with.
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September 2023 by Kevin Hudak
He called me back 2 minutes after I left a message. My dishwasher was not lighting up at all, as if it had no power. I checked the breaker and it was ok. He suggested I turn the dishwasher off at the breaker for 5 minutes and then turn back on. Dishwasher started working again. He could have easily come out and charged me for his time and expertise, however helped me over the phone. Thank you so much. Highly RECOMMEND.Service: Dishwasher repair
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July 2023 by Pauline Burton
I called about my Maytag washer not starting. He suggested that I unplug the washer & wait 5 minutes and plug it back in. I did and the washer worked. He did tell me that he does not repair Maytag electrical board, and I would need to call a Maytag repair dealer who could get the parts. I appreciate his suggestion and his honesty. In the future I will call him for repairs on all my appliances. Thank you for your suggestion and especially for your honesty!
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July 2023 by Chris Opper
Great resource of information. He provided some valuable instructions and insight into how my appliance worked. Ended up not needing his help, but provided great service to the point I'll go back to him in the future if something comes up.
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July 2023 by Fred Courtright
Great knowledgeable gentleman and reasonable pricing. We will use him again when needed
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December 2022 by Nicole
We were having trouble with our Maytag dryer, and found Bill’s information online. We called him and explained a bit of the issue. He came out the following day, diagnosed the issue, (thermal fuse) and then took the time to explain AND show us what was wrong. Finding excellent and caring service like this nowadays seems harder and harder to do. We will be using Bill in the future for all of our appliance repairs. I would recommend Bill to anyone. Thanks Bill!!Service: Dryer repair
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August 2022 by Jayne Hulec
I called this company to request repair. The owner answered, taught me over the phone how to repair if and if it wasn't successful advised what else could be the issue. He fixed the issue while teaching me to do it. Companies like this are hard to find. Thank you so much.Service: Dishwasher repair
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June 2022 by Mark Dicker
Have used this service in the past for our washer. Response to our call was fast, service was efficient, invoice was reasonable. Bill took the time to explain the issue and resolution( always greatly appreciated). Will definitely use this service again.Service: Washer/dryer repair
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December 2021 by Eric Hinkle
Our refrigerator/freezer had stopped cooling all together and had gone room temperature. Bill called and asked about the issue. He came out the next day and within seconds of listening to the fridge, knew the issue and replaced the relay switch. He was in and out in about an hour and our fridge is back to normal and he charged a very fair price (less than I was expecting).Service: Refrigerator repair
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March 2021 by Shawn Hunt
Unfortunately they said they could not come to Lorain. But they did give us some advice / information and sent us in the right direction for our refrigerator.
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January 2021 by Joseph M.
Bill was on-time,courteous and did a great job. Repaired my dryer replacing a couple rollers and a belt. Checked operation of the unit and found outside dryer vent sticking open. Cleaned that as well. Highly recommended.
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January 2021 by Susan Caston
They took my dryer apart and fixed it over an hour or so and charged me a very fair price. I will definitely use this company next time.
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August 2020 by John J.
Great service. Great prices. Highly recommend! We've used them twice and had great experiences both times.
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August 2019 by RickyD Renegade
Never called me back
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April 2019 by Tommy Meyer
I don't normally write any reviews but this is the second time Bill has helped me out. I called 3 weeks ago to set up an appointment for him to come out to fix my broken washer that hasn't been draining. He suggested I try a number of things and to call back if they didn't work. Didn't charge for his professional advice. Tried his suggestions and they helped a bit but not completely. Then called again to set up an appointment. He came over immediately and diagnosed the issue but not something he would be able to fix. Suggested contacting manufacturer to see if washer was still under warranty. No charge for his time even though he came over. Super nice, trustworthy guy. Will recommend him to anyone in the area and will call again if we have other appliance issues. Thanks Bill!
