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November 2025 by Sarah Lemin
I’ve been taking my cars to Automotive Specialty Services for past 5+ years and have always had a great experience. Definitely recommend.
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November 2025 by Joseph Morganti
The best mechanic experience I've ever had. I had a severe van transmission issue a few weeks back and they went through every viable option and acted accordingly. They couldn't have been nicer and understanding. I can't recommend them enough!
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November 2025 by john Simacek
Diane and the Automotive Specialty team are the gold standard. Service, professionalism, and knowledge are beyond compare. If you want your car serviced right, no place I trust more than them
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November 2025 by Sharon Alaimo
Went for a front end alignment after getting new tires on vehicle. Was very pleased with the whole experience. From Jen at front desk to getting ride home, call from mechanic on the service I was therefore. To picking up my car.
Very professional, clean, friendly place.
Highly recommend them
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November 2025 by paul tibbs
Went for an oil change. Was informed and shown i needed front breaks. Love being shown instead of just trusting them. They are great, fast and very competitive price wise.
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November 2025 by Peggy
Diane and her staff are always so welcoming whenever I have my car serviced! Every repair is explained to me as well as oftentimes being taken into the garage to see what is actually going to be done. Diane is an absolute professional and runs a top notch business. I highly recommend Automotive Specialties!
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November 2025 by Michelle albert
Wow…. All I can say is Automotive Specialties is TOP TIER. I entrust my car to these folks. They explain your issues throughly, the have loaner cars, free towing, Exceptional customer service and have many options for payment. Diane in the front office is kind, caring and knowledgeable. If you are looking for fantastic car care look no further. 🩷🩷🩷🩷
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November 2025 by Klaus Gross
I’ve had my car in their shop 3 times now. They are super friendly and conscientious. The first time I had my car towed there because it would not start. They paid for a bulk of the towing cost. They did a lot of diagnostics but couldn’t figure out root cause but suspected an intermittent problem with the ignition. They were able to get the car pertain by disconnecting the battery for a half hour. They were unwilling to recommend a repair given that they could not conclusively confirm that the ignition switch was faulty. They recommended that I wait until it failed again. The second time I brought my car in for a failed driver’s side seat belt. They gave me a loaner for the day. When I picked up my car they indicated that the technician had dropped the seat when taking it out and there was some minor damage to the molding. They had already ordered the parts to have it fixed at no charge to me. Subsequently I noticed a minor dent and they offered to have it fixed at repair shop at no cost to me while providing a loaner to me. Honestly, I would not have noticed the damage if they hadn’t pointed it out. The third time, my car had trouble starting and I brought it to the shop first thing in the morning. They took me right in because I only have one car and found it was a battery problem. In summary, Automotive Specialty Services, in my experience, will not recommend repairs that are not needed, offer a competitive price for services, and stand behind their work. I will keep using them and heartily recommend them to everyone
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November 2025 by Brooke Martin
I took my 2013 VW Beetle to Casey at Automotive Specialty in Avon, Ohio. Before doing any work on my car, he called me. He was very honest and given the age and other issues, instead of a money grab, he suggested I do not spend the money to fix a bad sensor as my goal is to sell this car within the next six months. He was kind, informative, supportive and honest. I highly recommend Casey’s services! Thank you Casey!
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October 2025 by Chris Allen
I will never take my car to a quick change place again. They found my car dripping oil because my plug was not secure. Oil and rotation in less than an hour at a fair price. Also a free brake check. Highly recommend this place.
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October 2025 by Rebecca Stoll
For years, we’ve been very pleased with the welcoming, honest and capable staff. The mechanics have performed a wide range of services over 15 + years enabling us to keep our cars longer in great shape. The service manager explains situations and give us options. Pricing has been very reasonable, discount packages offered, and warranties utilized. We trust Automotive Specialties and will continue to recommend them for auto services.
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October 2025 by Judith Dickson
I totally depend on this company for my automotive care and have never been disappointed
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September 2025 by Robert Williams
Very friendly service people. Work was done on schedule and in a timely matter. I would recommend this service center to everyone.
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September 2025 by S. Kamment
Our experience with this company was a pleasure from start to finish. We’re somewhat new to the area, so we selected them from a web search due to their high ratings and positive reviews. They exceeded our expectations. Diane was helpful and reassuring when I explained that we left our old Honda in a business parking lot the previous evening because it wouldn’t start. She arranged for a tow, and the issue was resolved the same day. Jen couldn’t have been nicer. They accepted two discount coupons and even gave us two cookies before we drove our car home! We’ll return to them for service again, and if they keep up the good work, maybe exclusively.
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September 2025 by Steve Kemer
Prompt and professional. Kept you informed the entire time
