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April 2024 by Katherine Roark
I give Mace 10 stars! He is the Best! Accurately filled my eye glass script! Very accommodating!!! You will truly trust this guy!
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December 2023 by Roxie N
In addition to getting a great deal on my glasses. The employee Mase is very understanding and gracious. He took the time to explain what the numbers on my prescription means. Excellent customer service.
Thank you
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October 2023 by Cindy Goliat
MY HUSBAND PURCHASED TWO PAIRS OF EYEGLASSES AT THE AVON BJ'S AND FOUND THE CUSTOMER SERVICE TO BE OUTSTANDING. TAMARA AND MASE ARE A GREAT TEAM. THE SERVICE WAS MUCH BETTER THAN COTSCO, LENSCRAFTERS, AND ALL THE OTHER RUN OF THE MILL RETAIL STORES, SO ARE THE COMPETITIVE PRICES. THE ONE ON ONE, TAKING TIME, ATTENTION TO DETAIL ENSURING HIS EYEGLASSES FIT PERFECTLY ONLY ENHANCED THE PURCHASE. A HIDDEN GEM FOR ALL EYEGLASS CONNOISSEURS LOOKING FOR THE ULTIMATE EXPERIENCE. ON TOP OF THIS YOU WILL SAVE SOME DOLLARS NOT GOING TO OVERRATED, TV PROMOTION, COUPON RETAIL STORES. GIVE TAMARA AND MASE THE OPPORTUNITY TO SERVE YOU AND THANK ME LATER.
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May 2023 by Kristin
Mase at BJ's Optical in Avon, OH is the absolute best. I put off getting new glasses for several years because I hate picking new frames and the expense and hassle of getting glasses always makes me feel like I am being ripped off. Mase helped me every step of the way. From assisting with frame selection and what would work best with my prescription to total price transparency with pricing as well as measuring and fitting my new glasses perfectly. To top it off, I got my new glasses much sooner then promised. Overall, such a good experience. Thank you Mase for going above and beyond and for your knowledge and expertise!
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May 2023 by Roxanne Nicholson
In addition to getting a great deal on my glasses. The employee Mase is very understanding and gracious. He took the time to explain what the numbers on my prescription means. Excellent customer service.Thank you
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February 2023 by Barb Hornbeek
I had a pair of eyeglasses from an invalid friend of mine that was in 5 pieces, no screws and tape gunk all over the lenses and stems. Those glasses were her only means to see the T.V. and read. Mase at the B.Js Optical Avon facility did an unbelievable job of piecing those glasses together and cleaning them until they sparkled. And, he would not accept payment for doing the good deed. I gave the glasses to her today and she almost cried with joy. It meant a lot for her to see again. Shout out to Mase and B.J.s for the excellent service and outstanding staff. Thank you!
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August 2022 by Eric L Czatt
My frames that I had purchased from another eye wear facility, less than 18 months prior, had broke and the "said facility" basically said "too bad, so sad, out of warranty, but to get new frames would cost me over $200+ and it would take 2 to 3 weeks to get them back". So I went to BJ's optical in Avon, Ohio. What a great experience!!! Mase, at the Avon, Ohio BJ's Optical location, was "TOP NOTCH"! I arrived at 5:45pm (15 minutes before they closed) and Mase, didn't clock watch, didn't rush and made me feel like my business was important. He found that frames that were similar to the ones that broke, popped in my lenses, adjusted the new frames to my face and for $128, I was on my way with new frames and a perfect fit in no time!!! I highly recommend Mase at BJ's Optical in Avon, Ohio. And I will definitely send anyone I know there for frames. And you don't have to be a member of BJ's to do business with the Optical department. If I could give Mase 10 stars I would!!!
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August 2022 by abars bro
Awesome experience! Mase really took his time and explained everything I needed to know. Best optician ever!!
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June 2022 by Raelonda Moore
Mase helped me very much! He relieved a lot of my stress and helped my five year old son find two perfect pairs of glasses. He explained things very thoroughly and didn't charge an arm and a leg; awesome customer service!
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March 2021 by Mark Mihaljevic
I was really impressed with Nichole. What a knowledgeable person! Most of all, what a bubbly personality. Really was a positive experience. I’ll return again, when new glasses are needed.
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February 2021 by Katie
First off you do not need a membership to come to the optical and their prices on contacts are a considerable savings plus free shipping to your home.I came in yesterday just to order contacts and ended up sitting down with a technician by the name of Robert for almost an hour. He answered many questions I had about eye care and what starts to happen to our eyes as we age. We spoke about everything from Lasik to reading glasses. He also cleaned and adjusted my current glasses for a better fit and gave me a quote and a recommendation on new lenses for my current frames.Robert treated me like a Queen and was not annoyed with all my questions. Thank you Robert so much. You are truly the best.
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December 2020 by Bob T.
Best place ever. I came in and was a little overwhelmed at the broad selection. The optical staff was polite, professional and well informed. I am happy I came here.
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December 2016 by KenEmNate Peterson
Very fast!!
