About Cleveland Clinic - Avon Hospital at Richard E. Jacobs Campus
Cleveland Clinic - Avon Hospital at Richard E. Jacobs Campus provides a highly positive patient experience, consistently described as awesome and wonderful. The staff is repeatedly noted as amazing, friendly, supportive, polite, and helpful, frequently going above and beyond. They are recognized for being attentive, caring, and customer service oriented, offering comfort and excellent medical care. The facility receives high recommendations. Patients report efficient and speedy service, with one noting a 15-minute visit for lab work. The front desk staff is helpful with directions. The environment is marked by exceptional compassion, with staff showing love and understanding during difficult times. While free parking with valet service is available, some parking can require a walk across the complex. The hospital is seen as a valuable local alternative to the main campus.
Good care but literally takes 4 hours to be seen in the ER. Came in for gallbladder pain and said in the waiting from from 8am- 11:30. It takes to long to be seen. If this was a medical emergency and my gallbladder were to explode I'd probably be dead waiting in the waiting room.
November 2023
Clean, well organized staffed by helpful and very nice people. You can feel assured that you're in good hands.
May 2023
I had cardiac testing completed at this facility today. The entire experience was awesome! Everyone I met at this facility was helpful and customer service oriented. Special thanks to Amy E., CNMT, Kelly P., RN and Stephanie K., SN. KUDOS for a job well done!
