-
February 2024 by Ashley Gale
Best customer service experience I have ever had.
-
February 2024 by NS Railfan
Service was on point! I originally came here because I had a screw in one of rear tires and needed them to look at it. Derek had me covered and was outstanding! He ordered the tire for me right off the bat and I had a brand new tire a few days later. Derek, you the man!!
-
February 2024 by Janet Mccrary
I had a nail in my tire went to this shop in Avon The guy comes out says u need new tires all the way around . So I said I will purchase two now When they got done they had not taken the tire with nail off The manager comes out telling me I did not ask for that I say that’s why I came here he says well I will give u a tire never the less a few days later I notice it’s the same tire that was on there with the nail awful servic Please don’t be tricked by these guys I wish I could give zero stars Chris the manager had the worst attitude ever ..He acts like he is talking to a his kids while I’m sitting there two complaints come in horrible service I will never visit another one of these stores again They trick people an DO NOT DO THE WORK U PAY THEM FIR WATCH THEY WORK
-
February 2024 by Kia Wourms
Today 2/3/24, after a total fiasco at BJs Tire Center in Avon (basically they didn't tell me ahead of my appointment that they didn't have my tires in stock so I wasted my time driving all the way out there and in addition to that, trying to get a refund was like rocket science as the customer service reps there had no idea what they were doing), I headed to Discount Tire a few miles away. The tires I needed was at another one of their locations, but they were able to get all four of them delivered in about 2 hours. Then it was about another half hour for them to get the tires installed. The customer service was impeccable, they let me know exactly what to expect and assured me that the tires would be installed same day. They even give you a link to track the progress of your tire installation. I got there early and actually watched as two young men worked quickly to get my tires installed. There were at least 5 other techs there in the shop and they were all hustling and working hard getting cars in and out. The reps at the counter were awesome. Yes, I paid about what BJs was going to upcharge me (while the tires I ordered supposedly wasn't in stock, of course BJs had more expensive ones available that would cost me $150 more), but for the customer service, tracking link, quality tires and protection plan - it was all worth it. I found a new favorite in Discount Tires
-
February 2024 by Jackie Scheufler
Very nice location and great prices. John was fantastic! Very knowledgeable and was able to explain things to me in a way that made sense. On a day where it felt like things were crashing down around me a little bit, it was nice to feel like John understood and was very helpful and compassionate.
-
February 2024 by Sandey Surface
These people are great
-
January 2024 by Cindy Gregory
Great place to buy tire. Friendly staff. Fast service.
-
January 2024 by Drew Dandrea
Staff were extremely nice and efficient. In and out for a scheduled tire rotation in about 10 mins. Beverages and clean bathroom available. Will most likely go back to purchase tires in the future. Very thankful that tire rotations are complimentary.
-
January 2024 by Alfredo Cedeño
The attention of their workers is outstanding. I will not hesitate to return. Special thanks to Ryan.
-
January 2024 by Morgan Chambers
Noah was rude and made me feel stupid as if I didn’t know what I was talking about when I purchased my tires. Drove 45 minutes to get these just to feel insulted. Don’t think I’ll be purchasing anything from here again.
-
December 2023 by Mike Biskupich
This was my seventh or eighth set of tires purchased at Avon Discount tire. Great tire selection! Fast, Friendly service from Derek! Derek...You Rock! Thank You!
-
December 2023 by Ralph Valente
Very helpful.
-
November 2023 by Ryan Isbell
Always trying to upsell you on things you don't need. Ordered 4 new tires, was told they would contact me when the tires were in...they never did. I had to follow up myself.When I made it to my appointment, the waited 30 minutes to bring my car in and after the 1 hour they said it would take was up...a shop employee notified me that they had trouble finding my tires.I'd recommend going somewhere else where they value customer service.
-
November 2023 by Steven Burdick
Had a appointment for 2:30 for a leaking tire, the guy on the phone said if I got there earlier like 1:30 the would try to squeeze me in so I got there around 1:20 they never pulled my truck in till 3:09 I left there at 3:52 needless to say that the wait really sucked.
-
November 2023 by Luis Maldonado
Went in because my two rear tires had nails in them causing slow leaks and they took my car right away and got them repaired quickly. Tech comes out and hands me keys and says I’m all set but I question him because I hadn’t been chased out yet and he says that they provide FREE flat tire repair service on any tire even if it wasn’t bought there! I will absolutely be using them for my tire purchase when the time comes!!
