Edible Arrangements has received a mix of feedback from customers regarding their service and products. Many reviews highlight the timely delivery and quality of the arrangements. Customers have praised the shop for creating beautiful and delicious fruit bouquets for special occasions, such as birthdays. One customer expressed gratitude for the smooth ordering process and noted that their husband enjoyed the arrangement at work. Another customer, who ordered for a sister living out of state, was pleased with the arrangement's appearance and taste, stating they would order again for future celebrations. However, there was a complaint about the website's misleading hours, which led to a failed pick-up. The customer was frustrated but appreciated the responsive customer service, which resolved the issue and issued a refund. Overall, Edible Arrangements is recognized for its quality products and good customer service, although some improvements in online communication are suggested.
Arrangement came to Strongsville 1 day late and soggy. Recipients rightly refused delivery (it was a gift). However, when I called for a refund, I was told everyone at the location was sick, but at least they gave me a full refund (+1 star).
April 2024
This shop did a phenomenal job for my sister's birthday. Everything was exactly as I ordered. My sister received her fruit bouquet the very same day and she was very happy. Thank you for everything.
August 2023
Very impressed with turnaround time and variety of fun options! Def recommend
