Elite Nails is a friendly and welcoming nail salon that offers a variety of nail services including manicures, pedicures, and acrylic nails. Customers appreciate the efficiency and professionalism of the staff, with many praising specific technicians for their excellent work. For example, Tommy is known for doing excellent acrylic fills quickly and accurately, often accommodating walk-in clients and completing services in about 30 minutes. Brian is also highly recommended for his kind, professional, and fun-spirited approach, ensuring clients leave satisfied. The salon has a bright, inviting atmosphere and offers a good selection of nail polish colors, making it a convenient choice for those on a lunch break or with busy schedules. However, some customers have experienced issues when services are rushed due to overbooking, leading to mediocre results and poor fixes. There have been concerns about technicians rushing through treatments, improper nail trimming, and not following standard procedures such as cuticle care. One customer noted a disappointing experience with high cuticles and uneven nail work, feeling that their concerns were met with attitude. Despite these mixed reviews, many clients still find the staff to be friendly and capable, especially when appointments are scheduled properly. Overall, Elite Nails is a popular spot for professional, quality nail work, but it may require careful scheduling to ensure the best experience.
Excellent customer service. Quick service. Love the atmosphere. Will totally be back!!!!
May 2023
Clean atmosphere and good customer serviceServices: Pedicure
August 2022
Brian usually does my manicures and pedicures and is always kind, professional, and fun-spirited! He aims to please and wants his clients to be completely happy with their service. I highly recommend Erie Nails!
