Famous Footwear is a store for good shoes, including brands like Crocs, Under Armour, Sketchers, and Converse. The employees are often helpful. However, the store frequently does not carry many specific styles or a lot of sizes in stock, so ordering online for in-store pickup is recommended. Their buy one get one half off deal has recently changed, and customers report frustration that the promotion does not apply to all items, with the policy being unclear. Some find the return and coupon rules, such as forfeiting a coupon if an exchange is needed, to be a dumb practice.