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February 2024 by TJ Jaskolka
I've been to alot of northeast home depots. The staff is very helpful, especially Milo amd Tony the manager. Currently finishing up a big kitchen remodel and Tony has gone above and beyond to make sure orders are correct and even followed up with a phone call to see how the project was going. It's nice to see that people still care.
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February 2024 by paul cecil
Always a fast stop! In and out with no hassle.
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January 2024 by Bill Stoehr
I don't know if it's the New Year's blues but I came across 6 associates this morning and they were all completely nasty and grumpy. One even told me to take my business to Lowe's, then she walked to the back of the store grumbling and throwing her hands in the air like I just committed 9 crimes...
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January 2024 by Sophia K.
I went to return something and I had a woman named Amanda and she was very rude to me she referred to me as a "little girl" and was not any help.
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December 2023 by Shelley
If you guys are going to put on your website that you close at 8 on sundays then please dont change the store hours to 7 so people dont waste their time.
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November 2023 by David T
My wife just bought a X-Mas tree from this location. They refused to tie it to the top of the car and wouldn't even help load it through the trunk. Normally good experiences at this location but not today.
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September 2023 by Deanna Lindsley
Very helpful in setting upGetting a screen door and back door they have someone come to measure and then I can proceed with the order
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August 2023 by Michael Lee
Home Depot is like most men, my favorite place to shop. I don't what it is about Avon and Avon Lake stores and fast food restaurants compared to the same Lorain stores and restaurants. I don't know if it's the difference in location, the staff or lack of staff at the Lorain area store or if it's the management. Either way I will continue to travel way out of my way for a better shopping experience and a better atmosphere. I 100 percent recommend this Home Depot especially if put up against the Lorain and the Elyria branches. Hands down
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August 2023 by Wesley Eddy
Trying to purchase a Ryobi 8" cordless chain saw, was made difficult due to lack of inventory. Try two store, no luck. Attempted online purchase, another very difficult process. Some items shown will not make it to the "cart", if you will not sell what is shown, delete it from what is shown. Menards while not as close to me, is starting to look real good. Also unhappy that store personal must bring items behind the cages up to the cashier with you. If shoplifters were shot/wounded, police on site and cages would not be needed.
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July 2023 by Matt Davis
Picked up some air filters because I forgot to get them when I bought a fan for my wife earlier the same day at Lowe's. Went here strictly because it's closer to my house, and HD and Lowe's are pretty much the same store for the average DIYer.
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July 2023 by Mike H
I just walked out after standing at the cutting station for 5 minutes while in direct view of an associate that was helping another customer load wood on to a cart, he had to take a break while another associate grabbed another cart, I was ignored.I'm now heading over to Lowes.
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July 2023 by Kyra Robertson
Today I just purchased 100 12x12 Concrete stepping stones everyone was to busy talking to each other and Noone would help us we even had an employee roll his eyes when we asked if anyone can help us load it on the flat bed
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July 2023 by John S.
Stores are it or miss on help, in stock inventory, someone having real knowledge. Pretty much the same for Lowes.
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June 2023 by Audrey G.
I am guessing that corporate does not know that the number of unhelpful employees at the Avon, Ohio store severely out number the helpful employees. you can enter that store anytime, any day and have a minimum of 5 employees standing within the return counter doing NOTHING. hope you are ready to completely feel ignored, because that is exactly what will happen. if you need help anywhere in the store, because probably no one is there, head over to the return counter and just try to get someone's attention. My guess these employees are friends with the management. Maybe corporate should ask themselves, why is Menards taking our customers? It is not due to a better selection, or to the rebates, it is due to the helpfulness of their employees.
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June 2023 by Ken Tucci
They have some good sales on mulch and so much more it's just like a super store but it's just home Depot