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July 2023 by Allison Poore
Clean, welcoming and friendly. Very talented artists!
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May 2023 by Elizabeth Santarelli
Gillian is so wonderful! She somehow just knew the exact color I wanted (and without a picture!). Great service!!!
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May 2023 by Kate Szymanowski
I was very disappointed with the service I received. My hair turned out patchy and much darker than I wanted.I stopped into the salon the following day to express my concerns and to see what could be done to fix it. I booked an appointment for what I thought was a color correction. I later found out that I would have to pay for that upcoming appointment on top of the $180 I already spent!!!! I canceled that appointment right away. I did not feel it was right to charge me for a service that should have been right the first time.Unprofessional salon. Please read the reviews and don't make the same mistake I did.Service: Hair coloring
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March 2023 by Sarah Jankovic
I had been going to Light for many years pre-pandemic. I always liked it there. I just started going back and decided to take my daughter. The first time I took her, she apparently charged me for a kids cut. Despite being expensive, I thought it was ok for a good cut. I booked again for 6 weeks later and this time they charged me $50 for my daughter's cut. I also had to tip. I was shocked and I think it is absolutely unreasonably priced. Despite my history with the salon, there was no discussion about the price difference and they were not sorry. They have lost my business.Response- Frankly, your staff were the ones who booked the follow up appointment and could see that it was a different type and price than the first appointment. There wasn't any disclosure at that time from your staff that the type of appointment was different and it would be more costly. I would have appreciated the communication and choice rather than finding out when I had to pay for the second cut. The bad customer service by your front desk staff is very concerning and inexcusable. And BTW, just because you are located in Avon is not a justification to charge $50+ for an 11 year olds haircut . She is far from a woman at this age. Good luck to you and your staff in the future.
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December 2022 by Megan Jane
Julia is the Absolute best! Beautiful salon and the staff is so kind.
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June 2022 by Tracey Stacey
The place is nice, people are friendly and you don't have to wait. Very clean my stylist Alyssa is great!
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January 2022 by Ashley Kaylynne
The receptionist with short grey/white hair was rude. Had a attitude. First time there too. My hair dress was a young lady. Very sweet, unfortunately I didn’t get the 50$ hair cut I wanted (tip included) I was very bummed. Could’ve gotten my hair cut at great clips..Service: Haircut
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January 2022 by Kimberly Dozier
Omg I loved it!!! Everyone was so nice and friendly and made me feel very comfortable! So clean and professional and I can’t wait to go back!! Lisa was amazing my absolute favorite hairstylist!Service: Hair coloring
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November 2021 by K F.
Marissa is THE best. Top tier work. She is also just such a kind, warm hearted person. My hair looks AMAZING all the time thanks to her craft. What a gem. If you want to look poppin' for the holidays or look cute for your honey, she's the 1!
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October 2021 by Danielle
I wanted to change up my hair since it has been a few months. My hair was highlighted and my original color is a medium brown. I asked the stylist to give me a chocolate brown/medium brown to match my hair. My hair turned out BLACK. She definitely made me wait too long while she worked on someone else's hair. I specifically went to get this professionally done so that I don't accidentally dye it black myself. Seems like I could have dyed it at home to get the same result.As for the cut, I only asked for 2 inches and a few layers. She kept cutting it even though I thought she was done.Lastly, to top it all off -- before she washed out my dye, she yanked off my cap which took out my double's piercing earring. Now I am left with no earring in one ear.Services: Hairstyling
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August 2021 by Arelis Ruiz
For the price of $105.00 plus a tip you get color just cover grays and even out no cut and length is on shoulders I left this salon with forehead and neck half way full of color oh and I guess for $105.00 they can’tDetangle or even combo out your hair NEVER again very disappointed
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August 2021 by Jennifer D.
Do not go to light salon and spa in Avon !!!! My son went for a trim and she cut his hair super short!!! He told the girl trim the sides and back leave them front......'she cut the front!!!! He was growing it out all summer!!!! He explained what he wanted and she still cut the front. All they could say was sorry. Short is one thing (upsetting but one thing) but it is not even a uniform cut.
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July 2021 by Anna Zajac
Super friendly, very helpful in answering all my questions.
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June 2021 by Debrah Murphy
Seems as though they're more into long hair
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May 2021 by Gabby Burda
My favorite salon in Northeast Ohio.