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December 2023 by Jim M.
Check out people in the automated checkout area are rude and disrespectful. No kids, it is NOT Okay for you to just walk up and start rummaging through my purchases while I'm checking out. You have security for that. Do it again and I sue! Or perhaps I'll lose my temper and smack you in the face! And under NO circumstances are you EVER allowed to just walk up and start pressing the touch when I am in ANY stage of checking out without my permission. Careful of this everyone, these are poorly educated "people" who have no manners or courtesy, and will try to do these things when you look away for even a moment. This way they get to be assholes before you can even tell them to back off.
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May 2023 by Sarah Jaynock
Understaffed. Rude staff. Unhelpful.If you want a cake, order weeks ahead. Disappointed.
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October 2022 by D M.
So this place sucks in large part because the store manager has no regard for customers and lacks the ability to discern what is proper from what is fraud. Apparently there is a labor shortage because they obviously hired someone incompetent and lacking a minimal sense of common courtesy. I believe his family must be ashamed to share his name. Why? The store canceled an online grocery order without informing the customer and lied about why it was canceled, and then kept a hold on her money for 5 days, over a holiday, and then, get this, then offered her a store coupon for $10 while she was out $300 for 5 days and couldn't buy groceries for her kids over Halloween. Yeah. This place sucks and the store manager is now the poster child for what is egregious mismanagement and pure customer disservice. You suck!
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June 2022 by Melissa R.
First off, I don't give my money to chumps, so I'd rather go a couple miles down the road to Giant Vulture and pay more instead. Remember they used to brag, everything made in America, and that was a lie? That alone is good enough reason to not shop there. The one thing I do like is they are open 24 hours again, but how do you pay? How do you put up with loud, idiotic workers that the last thing they are doing is working? Why do prices online not match the ones in the store? They are so stupid that one of the last times I was in there was for a tent, they wouldn't sell it to me for the price on the website, which was ten dollars less so I went home and had it delivered the next day, for my ten dollars off. Does anyone have a brain that works there, or are their heads just full of air? These are questions I'm beyond wanting answers for. Other businesses appreciate and deserve my money.
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June 2022 by Megan G.
If I could put negative stars I would. Staff is extremely rude and unhelpful. A blonde girl with glasses disrespected me and my family and I never plan on going back. Do better
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April 2022 by Vincent L.
A typical, ginormous Walmart supercenter: a full supermarket on one side and a full traditional Walmart discount store on the opposite site. As with many other stores of its kind, if you stop by late in the day, you're at the mercy of whatever's left on the shelves, whether with produce or with seasonal items like holiday candies and gifts. Still, you shouldn't have trouble finding something close to what you need, all at prices that generally beat competing options like Target or Giant Eagle.Assuming that all the registers are open and functional, the self-checkout is the way to go for an easy in-and-out run for that last ingredient or that missing household item.
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January 2022 by Luke S.
This Walmart used to be a five star one but it's gone downhill a bit.My review is in 2 parts, what I like and don't like about this store.What I likePrices/Availibity- if you live in Avon Lake, this is really it for a good place to do most of your grocery shopping, the local giant eagle is just horrible and over priced, similar case for everywhere else. When I need something- anything at all- and I don't wanna drive too far, I go to this Walmart.What I don't like-main complaint this new method of checking out is just horrible. I really wanted to give 3 stars from this single fact, the 4 is for all the good years here, but they now have a massive conglomerate of 30 self checkout lanes, and when you are buying more than 10 items, they really, really suck. They're really meant for small purchases but now they are the entire checkout, I don't think they have a single conventional cashier. I am spending 15 minutes ringing myself out working when I'm already beat from work or just shopping. When I need to buy alcohol I have to wait to get scanned by a clearly annoyed manager, same thing for using a gift card, and also same for using most coupons. I no longer enjoy talking to the people ringing me out, which is a thing I really like to do. The checkout is just horrendous, that's really it for this Walmart. it's a ton of work and it makes you appreciate baggers and cashiers. Not to mention they probably layed off 40+ workers and replaced them with computers, very sad to see this stuff in general with how our economy is doing.
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August 2021 by J P.
Today I was shopping at Avon Walmart and asked a staff member if she could tell me where I might find apple cider and she responded "sorry I can't speak English!" And I said " REALLY!!" and she said "yeah". Very disappointed with the useless customer service and most of the shelves in the frozen food and meat areas were completely empty!
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May 2021 by L L.
Pretty cool Walmart, it was right over my hotel La Quinta inn & suites west hotel over the highway, it looks very well stocked and the items were neatly fixed. I usually shop at Family Dollar stores. I bought myself some snacks to bring to my hotel room ( butter pecan ice cream, cheetah cheese doodle chips, and someGreenleaf- green tea ) to put in my hotel fridge. if I'm back in north Olmstead-Cleveland area i'll definitely would stay here
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April 2021 by Isabella W.
Comparatively speaking, this is one of the best Walmart's around. They have well-stocked aisles, although fruits seem to run out very quickly. The seasonal section is normally very large and for the most part the place is pretty clean. The checkout line generally moves pretty quickly, which is always a perk. The workers are very friendly and actually willing to help you find things. I tend to drive to this Walmart instead of the one closer to my house for these reasons
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September 2020 by Lori K.
OMGOODNESS! I am in a cast and cannot put weight on my leg, I went to Walmart for the first time alone at 7:20 AM, I had confidence in myself. Some welcome/cart staff will bring a remote cart to you, he would not look at me. (I'm 48, by the way... not elderly or a "Karen") I unplugged a cart, it was at low battery already, so I chose a new cart, fully charged. By the time I was in profuse, 8 minutes later about, it started to beep... low battery, I quickly went back to the door as fast as the cart would to get the last cart. What would happen if it died and I was stranded??? The last cart was fully charged. You would think they would have full "juice", seeing that they charged all evening and it was around 7:30 AM. I went shopping and about 15 later this cart starting beeping- low battery. I was scared to be stranded. I asked not one, but two staff member to please help me. Both responded that they are just stockers. So... I had to turn the battery off, then on to get to the check out, I must have looked ridiculous on my journey to the front of the store. I did 2 other staff members who were busy. The cashier was very helpful, I'm thankful for her. The cart died near the restrooms near the exit, luckily there was an abandoned, unwashed Covid-cart (hahaha) there for me to grab. The cart boy from earlier was just side eying me as I struggled to move my bags. I left the dead cart there. I'm mostly sad for the elderly needing these carts, I don't want them to be stranded. Was I ignored because I'm just middled aged or is the staff just rude. The Walmart on rt. 58 is cleaner with helpful staff. Not going back to my local Walmart. They have been struggling with customer service for a long time. Rude employees.