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November 2023 by Bandette
Very poor customer service
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September 2023 by Addy C
BEST DANG BANK EVER
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July 2022 by Ian Mckinnon
Just bad customer service
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February 2022 by Cher
Will charge you $10 if you’re not a member even though the check is drawn on them
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May 2021 by X Anon
Absolutely terrible service. I cannot even count the number of times I've got to this bank for as something as simple as using their atm, only to find in down. Closing their office and allowing drive thru only and forwarding calls to a messaging service while experiencing problems is also the hallmark of a pathetic company. Bank anywhere else if possible
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May 2021 by Brian Maynard
People’s bank!!! Costumer service!PLEASE READ!!A couple months ago I had my card stolen on a Friday night so I call the toll free number to report it stolen then on that Monday I contact the bank and informed them I seen someone tried to use it and that I was worried about other issues with this account. So I took time off work to drive to the branch and have them completely close that account and open a new one . Had them pull a ledger to confirm all my transactions have cleared.Today my paycheck was to be in my new account but it wasn’t! They told me that the old account had a charge come to it and that I owed 54.00 ( keep in mind I closed it because of stolen information)since I didn’t pay it that both my accounts got canceled! Finally at 11:30 today they find time to call me and say that it will be Tuesday before they can get me my money but they was going to do me a favor by not charging me the $54.00 ????? As I was trying to explain to the lady that it wasn’t a favor I closed the account. She tells me she doesn’t have time to be on the phone that she has other customers. And that I need to sign papers and wait until Tuesday for my money...... are leave it the way it is and go to a different bank. I asked for a manager above her to call me and I’m still waiting.Oh they told me my money was just floating around out there somewhere......no idea of how I can get it.
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January 2021 by Irish George
Great friendly bank. They remember me every time I come in and that is not that often. Always polite and helpful.
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December 2020 by Gabriel Hickman
Worst bank ever!! Do not bank through these people
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December 2020 by Keitha Javins
Good Bank...
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January 2020 by Matthew George
Great friendly bank. They remember me every time I come in and that is not that often. Always polite and helpful.
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September 2017 by Laura Gold
Always friendly and have never had any issues.
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September 2017 by Heather Perez
The people are very nice but this bank is somewhat on the expensive side! It's not a preferred bank and I use it because of the location as it's a 5 min. Walk from my house and I can get there and make ijn my car in about a min. If something needs deposited! They changed the system they use and it sucks the day of keeping track of things thru an app is over! Everthingbis always behind! Have to break out the old checkbook to keep track I thought those days were over! Sucks!
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March 2016 by Sebastian Perez
It does not stay open until 5 on saturday as google implied. It is open 8:30 am - 12pm on saturdays. The mess up in the times messed up my whole saturday and now monday!