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February 2024 by Monica Georg
We have our two skunks there and we are very happy with Dr.Velez. They are great with our girls even when they are feisty sometimes. Great team!
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February 2024 by DJ Strubel
Best place to take your pets!
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February 2024 by Thom Mumaw
Great people. They have taken care of all my pets for over 25 years.
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February 2024 by Reviews by Robert
A little pricey...
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November 2023 by RC Cola
Sad to have found out they no longer take dogs for dental. I just wanted to thank the Clinic and staff for many years of caring for my family members. I never had anything but positive interactions with them throughout the years. Your pets are in great hands with them.
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November 2023 by Adrienne DuCharme
We originally brought our rabbit to metropolitan hospital as she was congested and developed a sight head tilt. Metro said they couldn’t do anything for her but transfer to Barberton when they opened. We paid a $500 deposit so that Barberton could do whatever they needed. I got a call a few hours later saying he needed three days hospitalization and I had my husband call back to approve as I had some questions after talking with them. They were too busy to talk to my husband for a couple hours and by the time they reached my husband he approved anything they needed to do. They called back an hour later saying they were putting her on ovygen and called again to ask if we would approve the use of CPR. I learned in the entire 6 hour duration all they had done were blood tests and other tests and never even started antibiotics. After our rabbit died I talked to the vet and demanded an explanation as to why she was never given treatment. The vet said she had to choose between oxygen or a nebulizer with antibiotics. That still didn’t answer as to why they didn’t start on antibiotics when she very obviously had a respiratory or inner ear infection. Apparently they didn’t consider the $500 deposit enough to cover antibiotics in the beginning. Would not recommend they wanted full approval for three days hospitalization treatment before giving any treatment. She only needed oxygen for the last hour before that the nebulizer or just Oral antibiotics would have been great. Don’t recommend
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September 2023 by Cassidy Callentine
Doctor Riggs and his staff are amongst the finest. My rabbit, Dandie, has been dealing with ongoing issues and they continue to impress me with every interaction. Dandie was in their care for a few weeks and every single day doctor Riggs called me to update me on how she was. I felt better about her being in their care than her even being at home because I can clearly see how excellent they are. I look forward to using them for all my future bunny or exotic needs. I cannot thank them enough for the time and effort they have put into her.
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September 2023 by Tatum Kehres
horrible experience. gave my sick gecko anesthesia and never told me the risks or that him passing would be a possibility. they said it was “necessary” and kinda backed me into a corner so i agreed. he died the next day after this so called “easy procedure”. he was 3 years old and healthy other than a minor infection. called to talk to them and they would not answer or would say they would call back, but never would. a month later when i finally got a hold of them they would not take accountability for their negligence. they talked to me like i was stupid and like i should’ve just known the risks. because i’m the professional ? they clearly do not care about their customers or animals. never had such a horrible experience anywhere. save your pet and go so where else. 10/10 do not recommend. if i could give 0 stars, i would.
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September 2023 by Alec Taylor
I love Dr. Griggs! His experience with ferrets is amazing and he's willing to answer any questions I have! My little dude has some problems and they are always willing to see him and he loves the staff there!
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September 2023 by Karuna Ramcharran
They saved my baby’s life. My chinchilla had a respiratory infection and GI stasis and stayed there for a week. Dr. Lashlee and her team took excellent care of her and cheered her on as she got better. They let me visit her and the staff were beyond nice. I could not be more grateful for the care she received
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August 2023 by Rikki Lee Drake
I drove 40 minutes to this clinic, bypassing other clinics that I have already seen that gave me conflicting information. tThis place was far superior of having knowledge for my bearded dragon. I will continue taking my pets here because of their professional attitude, compassion and attention towards me and my pet as well as not seeing us as a number and taking their time with us. Thank you for making our visit amazing.
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August 2023 by Nellie Turner
Dr. Velez is amazing. She has taken the best care of my exotic small animal pets during some rough, stressful times and I'm so thankful for her and her team's care. They are the kindest people and I'm so grateful for them!
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July 2023 by Gretchen Morris
The rating should be minus 5 stars! They tried to charge us $130 more than they quoted prior to taking care of our animal. When we said we would only pay what they quoted they took away the antibiotics they said she needed to make the bill go down below their quote. They only care about money and not the animals. They should have honored the quote they gave.
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June 2023 by Madison Macura
I just wanted to come on here and thank everyone at the Barberton clinic for everything they did for my bearded dragon. They took such good care of him throughout the time we were there. They were so caring and sweet and I would recommend them to anyone that has any sort of animal or reptile.
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June 2023 by Jaiden Mick
We took our dog in the get spayed and she died on the table because they failed to do proper testing before hand. Overall a horrible experience, wouldn’t recommend them to anyone. They’re not professional whatsoever. They were far from empathetic when it came to the loss of our pup.
