Chase Bank provides friendly and knowledgeable customer service. Staff are efficient, helpful, and listen to client needs. While sometimes clients can hear other phone conversations during a wait, the service is generally wonderful and timely. The team works hard to find answers for clients, offering excellent support for setting up accounts and exploring banking options. Customers report high satisfaction and recommend this branch.
Banker Alissa Harsh is fantastic at what she does! She has helped me so greatly before, and today she did a lot of research to find a missing check for me. She is always so pleasant to work with and Chase is lucky to have her as an employee!
September 2025
Chase stopped the transaction when someone tried to drain my account. Kudos!!
July 2024
Grant was friendly, very knowledgeable and efficient, listened to my needs and gave me the option that fit me and my banking needs in a timely manner! Highly recommend Grant and Chase One Bank in Barberton!
