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November 2023 by Google user
Doctor called in a prescription on 11/14 and when I went in on 11/17 it wasn’t ready. I was told it was on hold but they didn’t know why. They said they would fill it and I will have to come back. So I have to drive back in the rain to get it
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July 2023 by Jack Schnable
I had to get a prescription filled they told me they were refusing to use my insurance to fill it to the point ride to call my insurance company and talk to my rep and get it straightened out I was almost about to call lawyer
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May 2023 by Sarah McCarrell
Terrible, always have to wait 10-20 min for a prescription. It takes them almost 10 min before they even greet you and another 5-10 to get the prescription that’s already been there
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May 2022 by Jeff
The wait in line at the drive thru is ridiculous. I waited behind 1 guy for over 30 minutes. Also I called them and asked about my prescription and they said that I'm going to have to drive to Canton to pick up my prescription. So I called the one that they said in Canton and they looked it up and said that this cvs pharmacy In barberton has it in stock so I called them back and said to let me talk to the pharmacist and he said that they have it in stock. I switched to giant eagle pharmacy right across the street and they are so much better and quicker than here.
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February 2022 by Liz W.
Called to refill prescription, The Robot told me it was ready. Got there, not ready and was expired - 2/4! I've been snowed in for a week, but called this morning and the robot told me it was ready! No option to speak with human, waited IN store for 30 minutes for them to tell me the news. Terrible customer service EVERY TIME at this store. Never going back!
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January 2022 by Tara S.
Staff is nice, but the operations are slow and in organized. It's terrible
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August 2021 by Deana O.
Called tonight and was on hold for over 30 minutes straight from automation. Never got to speak with anyone. That is insane.
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May 2021 by Chris V
The laziest slowest pharmacy I've ever dealt with. Would recommend any place else!!
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May 2021 by sam mysza
By far the slowest CVS pharmacy I've ever visited
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December 2017 by Sheryl
Very rude will not use pharmacy again.
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November 2017 by Heidi Butz
Great staff
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July 2017 by robert townend
Bad experience with the pharmacy cuz they give out meds to anyone that knows ppl birthday I think they need to close down
