H&R Block offers a professional and friendly environment for tax preparation. Reviewers have noted the knowledgeable and helpful staff who ease clients' apprehensions, especially in complex situations like filing in multiple states. While some experiences were initially negative, one employee significantly improved a customer's overall experience. The office is described as nice, and many customers express their intention to return for future tax needs. Even those who did not require services found the staff to be friendly and willing to help, making recommendations for the location.
My tax preparer was professional and friendly. I am pretty sure that she could see my apprehensive behavior and set me at ease with her knowledge about filing with more than one state involved.
February 2024
My over all experience with H&R block was terrible until I got paired up with Onica Hendricks. Every employee before her was very unprofessional and unreliable. She changed my experience from terrible to excellent.
February 2024
H&R Block is a great place to get your taxes done. They ate very professional and knowledgeable. Very nice employees and nice office setting. I've used them this year and last year. I will go back.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
