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November 2023 by Big Bad John
I was going to support this local business and when I pulled into the parking lot there was weeds growing out of the asphalt on the parking lot, the sidewalk in front of the business had weeds taller than my kid. I quickly left and went elsewhere. I know they probably don't own the building and rent it but part of maintaining the property includes taking care of the grass or weeds. If weeds are over 3 feet high in front of your building it tells the customer you don't even care enough for the look of the business then why would you care for my car?. You wouldn't eat at a restaurant if the cook looked dirty and filthy then why leave your car at a place that looks run down?.
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February 2023 by Crystal Gravius
I would give it no stars if possible! Paid for a full inside and out detail of my jeep. For $266 I would expect everything clean as I was told it would be. It doesn't even look like they applied any wax at all. There was dirt all around under the steering wheel they did grab a rag and wipe off in front of me. I was told I could bring it back but not during a time that was able to bring it back. Was pretty much oh well! I do not recommend this place & will never go back. I suggest finding a different detailer. They didn't wipe door jams, clean under the seats, or door handles. Attaching pictures for reference.
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February 2023 by B
Jessica did A beautiful job in replacing the grill and repainting the bumper. She even worked over to get it back to me today versus Monday like originally scheduled. Customer service is absolutely terrific. Greatly appreciate it.Services: Painting
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August 2022 by Amanda B.
Excellent experience, but for the fact that they missed the area that becomes visible when you open the trunk door, and because there is no indication, you must figure out.
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August 2022 by Brian Hutchison
Jessica did A beautiful job in replacing the grill and repainting the bumper. She even worked over to get it back to me today versus Monday like originally scheduled. Customer service is absolutely terrific. Greatly appreciate it.Services: Body & Trim
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June 2022 by Caitlyn Manwaring
We've had both our cars detailed here in the past week. It was easy to schedule an appointment and they were able to complete the detail in just 1 day! Very affordable, and our cars look even better than the day we bought them! Thanks K4 Motorspa and Collision! We'll be back!Services: Auto detailing
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May 2022 by starchella miller
Such great customer service, I was completely satisfied with my services and they even cleaned the inside of my truck to make sure everything was so nice for me! I’ll certainly be returning!
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May 2022 by Candy Sayre
Staff was very friendly and informative. They did a great job on the repair and had the job done quickly.Services: Body & Trim
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December 2021 by Missy Conti
Once again, K4 took great care of our vehicle! We brought it there a mess (dirt, pet hair, spilled drinks) and need the platinum plus treatment. Really appreciate the effort! Highly recommend!Service: Auto detailing
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December 2021 by Anna Jackson
I got my car painted in March 2021. I can still see scratches and they were supposed to remove the dent on the drivers side. It’s still there. Horrible job. Lesson learned.Service: Paint repair
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December 2021 by Stephanie Emich
UPDATE:**If I could give this company zero stars I would!The response from the owner shows even more poor customer service! They did not address how upset I was with the woman I dealt with at the shop, nor being unsatisfied and disappointed in the service I received with the detail work. Just more excuses. Unbelievable. Terrible employees AND management!!!Go to another detail shop where they treat their customers with respect and do a quality job.**To start, when I arrived to my appointment, no one was there. I stood waiting outside for 10 minutes and I called several times. Once let in, I was greeted with excuses rather than an apology. I purchased a Groupon, which when a company advertises on Groupon, it’s always at a discount. The person working the front desk told me that I only purchased interior work; basic vacuuming and a wipe down. I told her that in the description, it said that a hand wash on the exterior was also included. I paid $89 for this Groupon, as my first picture shows. Posted on their wall explains services they offer and the Basic Lavish Package for $89 was exactly what Groupon advertised in their description. Nowhere on their website or the sign posted in their store does it say they even offer JUST a basic interior vacuum/wipe down. I could do that myself with a few quarters at the car wash! Why would I pay someone $89 to do that?! Also, as I mentioned before, aren’t you supposed to get a discount on Groupon, isn’t that the whole point? They falsely advertised themselves on Groupon and completely scammed me. The person at the front desk that I was speaking with had the WORST customer service I have ever experienced, and that is the main reason why I am writing this review. I asked her why she wouldn’t honor what I had purchased, and she said, “well, you can purchase an upgrade for $59.99”. What?! I already paid $89! Thinking I was getting a deal! But she wouldn’t even offer me their lowest package, which is also priced at $89! I also was not impressed with the quality of service at all…still has dust, dirt, hair and smudges left behind. I will NEVER use this company again. They have ZERO professionalism. Such a terrible experience! Going forward I will be going to a place someone highly recommended, which is Ganley Ford Barberton/Norton right down the street on Barber Rd. I called them and they were extremely friendly and helpful over the phone, and their pricing for interior and exterior detail, PLUS a wax is only $89.99.Service: Auto detailing
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November 2021 by Daysha Jones
My cousin Jessica is the truth ❤️ she got me all the way together very pleased of the out come if u need any body work done I recommend her❗️When they say a women can’t do a man’s job please ? that’s a myth cuz she did that ???Services: Body & Trim
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November 2021 by Jen Miller
Had my vehicle repaired here after my accident and it looks Brand New! I couldn't be any more happier with the results. Thank you Jessica for the amazing work! Highly recommendedService: Paint repair
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November 2021 by ben moore
Came in to have my Vehicle Detailed and the service was Excellent an My car looked amazing! I will Definitely be using them againService: Auto detailing
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October 2021 by Ashley Hamler
Amazing service !!! I Scraped my car coming out of my garage. Took lt to The Motorspa and when I picked it up lt was back to new!!They helped me with my insurance claim and helped me set Up My rental car. Highly Recommend!!Service: Paint repair
