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February 2024 by Brian ****
The employee was extremely helpful
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December 2023 by Joan S
I needed to know if my battery was going bad and a very friendly employee came out to my car and tested it. I'm grateful for such great service and kindness. Thank you!
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December 2023 by valerie mccort
Extremely disappointed with customer service. Last week I went in to get a key fob. I was told $70 but he would give it to me for $50. He had to order one. Didn't get back in time so they returned it. Went back yesterday and they ordered me another one. Went in today to buy it and have it programmed, which they said they would do. Went to pay for it. $59. Per the manager. I left without purchasing it and very disappointed with the customer service. I'm retired and on a fixed income. Never had any problems with them. Been going there for years!
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December 2023 by Dragonsin 82
EXTREMELY POOR SERVICE, ran by a bunch of illiterates that can't read simple part numbers. A prime example of why I don't deal with O'Reilly auto
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November 2023 by James Scarbrough
Had to show the employee that they actually could get a particular part by going inline myself, but to his credit he immediately ordered the part for me and seemed genuinely happy to have learned something new. Not always the case as many people seem to take offense when having someone show them something they didn't know about. This guy was the exception. Great job!
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August 2023 by Kris Nash
Very helpful, great customer service.
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July 2023 by Lamonica Bibbs
They are so good to me :) they always fix my cars . Thank you ! Especially Zac thank you *****
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July 2023 by Haley Branham
Just went in here with my Mom to get a new battery for our lawn mower... Absolutely excellent customer service. The guy that helped us was super friendly and helpful, and quite handsome, if I do say so myself. ?
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July 2023 by Traci Bolin
Friendly and very helpful staff
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July 2023 by scott baker
Zack at the barberton store awesome thanks for finding the right parts and have them ready when I came to get them!
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February 2023 by Lilly S
AWESOME Customer Service! My daughter needed a new battery, she went in to buy one. They checked it and confirmed what we already knew, and sold her a new battery. That could have been the end of the sale, but the person that assisted her also installed the new one she bought and tested her alternator to ensure the battery was the problem, and that she was good to go before driving away. It is refreshing to do business with people who know their business, and offer such wonderful customer service.
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February 2023 by LRS
AWESOME Customer Service! My daughter needed a new battery, she went in to buy one. They checked it and confirmed what we already knew, and sold her a new battery. That could have been the end of the sale, but the person that assisted her also installed the new one she bought and tested her alternator to ensure the battery was the problem, and that she was good to go before driving away. It is refreshing to do business with people who know their business, and offer such wonderful customer service.
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December 2022 by tom parr
Always A BUNCH OF GREAT GUY'S IN THERE! No matter the time of day or evening when you walk in you feel like you are at home
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November 2022 by Riley Miller
Great selection and helpful staff.
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October 2022 by Steve Fossum
The personnel were very helpful when our vehicle broke down many states away from home. The employees near my home are as helpful. This reflects on the company as a whole.
