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October 2025 by Jo Underhill
I had two separate questions that I needed help with regarding my unit. I spoke with Mica and she helped me with both issues. She was very thorough and polite and I am glad to complete this survey for her. I appreciated how she handled the questions, and made certain I understood how to fix my issues. If i have another question, i hope Myca answers my call.
Thank you 😊.
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October 2025 by April Parm
CJ was excellent and made the move in process quick and simple!
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October 2025 by Dez Knisley
Andrea and Maria helped me get my rate reduced!
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September 2025 by jenny gilb
Chei was super with walking me through the process. I was thrilled to find such an excellent deal on a roomy unit!
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September 2025 by Leslie Abrams
Myca was a great help in getting a concerning situation straightened out.
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September 2025 by Eric Oeffler
Paula was amazing and very professional.
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September 2025 by Stephanie Gaza
Super polite, courteous and was genuinely helpful in assisting me obtain my unit ..... showed some serious patience dealing with my laggy internet connection and was even able to troubleshoot the issue in accepting my card information and getting the payment processed..... over-all, it took about 30mins [again, mostly my phone's fault] but it was refreshing to have an agent with such a great attitude. Anthony's a 12/10, highly recommend 👍
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August 2025 by Angela White
Steph was great
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August 2025 by Fuck This
Anne was great help
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August 2025 by Hannah Wagner
CLEO did an amazing job at answering my questions
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August 2025 by Samuel Emerton
Andrea with bolt storage was awesome. Got a unit set up for me quickly and easily. When I called in with a lock issue she knew immediately how to fix it all over the phone. 24/7 great service you won't regret it. Moving sucks!!!
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July 2025 by Laura FR
I am a brand new customer.so, I had lots of questions regarding their insurance coverage policy. I was fortunate enough to have Maria, as my customer service rep. Maria, was absolutely, wonderful. She eased all my concerns and answered all my questions, in addition, to confirming the answers to my questions, via my email as proof. Maria was very patient with my many questions, and pleasant throughout the entire duration of our phone conversation. I give Maria 5 stars for her customer service skills. She earned every star. Thank You, Maria, I really appreciate everything you did for me. Your a true professional, at your job. Sincerely, Laura R
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July 2025 by Jake Dunn
I am very pleased with the help I received from Paula. Although it was over the phone she was very fast and extremely kind!
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June 2025 by Lexi Dericks
Moved into the unit yesterday and had problem after problem. Thankfully Stephanie with tech support was amazing she had a solution to every problem we had! Thank you Stephanie!
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May 2025 by Donna Seipel
Customer Care is very good and they give you information when you need it so I rated five
