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January 2024 by William Irby
Comfortable environment and knowledgable staff.
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February 2023 by Heidi “Hydro” D
Sarah is amazing! Absolutely highly recommend! She’s done my taxes last couple of years. Fixed mine one year because another employee (that is not longer there ) messed my info all up . They make you feel comfortable. Offer snacks and tv while you wait . Help you get whatever you need printed out printed . Definitely a 10/10
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April 2022 by Matthew Lee
Don't come here for your taxes. They will purposely alter your refund to look like you are getting more back so you leave happy and don't mind paying the $400. Then the IRS will amend your refund and you will be left with scraps. Owner doesn't care. It's not his problem he hires incompetent people. He already has your $400 so it's not his problem. Go to H and R block. It's more professional and accurate. Thanks for nothing Kevin!!
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April 2022 by Maxwell Thompson
Our appointment was with Kevin Cunningham who met as at the Price Hill office. He is always very patient and knowledgeable. He ended up saving us about $1000 that we would have owed.
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April 2022 by Nina Lee
The owner, Kevin is super sketchy and goes by different names like 'John.' They filed our taxes incorrectly and we called to complain. He doesn't want to listen but hear himself talk. The building looks like bedbug city and all the workers are loud and unprofessional. Don't get services from these clowns.
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April 2022 by Gina Kendle
They were very nice and toom their time to make sure i got everything that i could. She explained it all to me step by step.
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March 2022 by Angela Pepper (Angie)
Ive gone here for years! They always take care of me :)
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March 2022 by Monica Cazanas
As always Stephanie is quick and efficient. Always finds ways to save you money. I will never go anywhere else. They do an amazing job. I highly recommend.
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March 2022 by Angela PerDue (Nurse Angie)
Ive gone here for years! They always take care of me :)
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November 2021 by Irina C.
Great service, child friendly, (little play area for kids is available) on time, professional, clean office! Use their service for many years, never had any issues. Highly recommend!!!
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March 2021 by Angela Lindsley
Great customer service experience
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September 2020 by Carissa Wilson
We had an issue with a tax preparer not including an important insurance document with our return. She said we didn’t need it, when in fact we did. The return was looked over 3 times. When the IRS looked at it they found errors. NOW liberty tax preparers are not letting us get in touch with the boss to get this worked out. They have a so called guarantee that states if there is a problem they fix it, the whole reason for going there in the first place. This is not the case.. just avoid it..
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July 2020 by kaleb scott101007
The lady that did our taxes took 4 hours used the wrong address when I told her she was using the wrong address she promised she was going to fix it never did. Then I was told I had to get a NetSpend card to get the rapid refund I didn't didn't want to because I have direct deposit anyways with the wrong address we spent months without a crad. Finally figured that out and now yet to get out stimluas because of the wrong address. I advise nobody to go here not only did she not know what she was doing wasn't trained well spent more time on the phone flirting with her boss then helping us I left with no paperwork that night due to their printer being messed up I will never go back. On top of that they charged me 990 dollars for what I might ask....
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June 2019 by Kendra H
I wont be coming back they didnt add my money up right so the irs has been holding my refund since i filed February 15 2018 and it is already May 15 2018
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February 2019 by Jeremy Moore
CHOOSE ANY OTHER BRANCH ..DO NOT FALL FOR THIS BRANCHES SCAM I HAVE WORKED WITH OTHER BRANCHES FOR 8 YEARS ANY OTHER BRANCH WILL GIVE YOU A BETTER DEAL CALL ANY OTHER AND SEE FOR YOURSELF, They lie dont pay the ridiculous amount to get your taxes done here .this is the worst branch ever go to any other one they wont charge as much i can prove it , AND i showed them qnd they said they would match it and they and they took my money without authorization
