Sharefax Credit Union receives consistent praise for its outstanding and amazing customer service, with members staying loyal for many years, from 9 to over 36 years. Reviews highlight exceptional and tremendously helpful service during processes like mortgage loans and vehicle loans, where staff work for the customer no matter what problems arise. Employees are noted for their patience, for allowing clients to take the lead, and for addressing all inquiries. Members report feeling that the credit union actually cares, creating a friendly relationship and making processes easy and painless. This dedicated service leads to strong member satisfaction and high recommendations for both personal and loan banking needs.
Rachel C at Batavia Sharefax was very help and nice. I think she's an amazing addition to the staff.
May 2024
The customer service has been outstanding for 36 years and counting. Have had many other bank accounts over the years, but have always kept Sharefax as my main account...always will
May 2024
Zack was great. Friendly and quick with my savings deposit. Best teller in Batavia.