United Dairy Farmers (UDF) is a company that operates over 175 ice cream parlors, convenience stores, and gas stations. They offer a U-Drive program that allows customers to save on gas and everyday purchases. UDF provides a variety of products, including premium-grade coffee, farm-fresh dairy products, and hand-dipped ice cream treats. However, some customers have expressed concerns about the quality and cleanliness of the UDF stores. They report issues with the soda fountain machines, such as inconsistent carbonation levels and the presence of black mold. The customers have noticed a decline in standards across multiple UDF locations, with one store described as "disgusting." Despite these concerns, some customers have had positive experiences. One customer praised the great customer service they received from an employee named Kayla, who helped resolve an issue. Another customer enjoyed their pumpkin cappuccino and found the staff to be friendly and the bathrooms to be clean. Overall, United Dairy Farmers seems to offer a range of products and services, but some customers have expressed disappointment with the cleanliness and maintenance of the stores. The company may need to address these concerns to maintain a consistent level of quality and customer satisfaction.
Awesome milkshake; but the staff are not too friendly today.
May 2024
Great customer service from Kayla! She helped me resolved a "What did I put in my tank" mystery from the day prior. Thanks for taking the time to help me!
October 2023
Came in this morning during break. I decided on the pumpkin cappuccino. It was actually really good!! And it didn’t cost me an arm and a legend a leg! The staff was friendly and the bathrooms were clean! Thank you!
