CVS, a local pharmacy in Bay Village, has received mixed reviews from customers. While the pharmacy staff is generally described as kind, competent, and quick, the in-person customer service can be lacking at times due to the busy nature of the store. Compared to the nearby Walgreens, customers appreciate that CVS does not sell cigarettes, which they view as a more ethical approach to health and wellness. The pharmacy has also been praised for its flexibility in refilling prescriptions, even when insurance restrictions may apply, ensuring patients have continuous access to their medications. The drive-thru service at CVS is particularly commended, with customers feeling they receive excellent care and are treated like royalty when using this convenient option. However, the exterior of the building could use some attention to better match the high standards of the local area. Overall, CVS in Bay Village is a reliable pharmacy that provides quality pharmaceutical services, despite occasional challenges with in-person customer service. The friendly and efficient pharmacy staff, along with the convenient drive-thru, make CVS a preferred choice for many in the community.
CVS on Dover Center in Bay Village, Ohio is always helpful and finds the answers to all of my questions. We get all of our vaccines there and everyone is professional and efficient.
December 2025
The staff at this location are always so friendly, courteous, and professional. When I was in today for my booster, they saw me nearly immediately (despite my last minute appointment) and gracefully handled an unruly customer who was holding up the line. 5 stars!
October 2025
Very clean store ! Easy to find items I was looking for !
