Big Lots has good prices and items for the home. The store has a larger inventory than others. Customers like the 50% off sales, such as Valentine's day candy. The business offers great customer service, with helpful cashiers who can look up receipts using the Rewards account, making returns easy. However, some cashiers could be more friendly. Overall, Big Lots is a loved store with some areas for improvement in customer service training.
Everything you need and then some. Great price points. Very friendly as well as helpful. KEEP UP THE GOOD WORK!
June 2024
Had bought a box fan that wouldn't work out of the box. I lost the receipt and expected to be stuck with it. Luckily I used my Ollie's membership when I originally bought it. Easy peasy they looked up my receipt and did the exchange for a new fan. Great customer service!
April 2024
Lots of good deals there. My friend bought two lounge chairs their regular 79.999 on sale for $59.99
