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September 2023 by rohit mulpuri
Poor service when there is an emergency. The front part of my hair got stuck to the middle part unknowingly and when assistance was required, the staff is so busy that they wouldn't look at it at all. They say that my program only offers once a month service but never gives an appointment at the right time. And I have to go through these issue always.Whenever I received new set of hair, the color is just faded and doesn't match my original color at all. I am wondering why there is difference from Michigan branches. Never faced such kind of issues in Michigan.
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August 2023 by Google user
Poor service when there is an emergency. The front part of my hair got stuck to the middle part unknowingly and when assistance was required, the staff is so busy that they wouldn't look at it at all. They say that my program only offers once a month service but never gives an appointment at the right time. And I have to go through these issue always.\\nWhenever I received new set of hair, the color is just faded and doesn't match my original color at all. I am wondering why there is difference from Michigan branches. Never faced such kind of issues in Michigan.
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April 2023 by Alexa Yee
I have been working for HairClub in Cleveland for nearly six months, and love it! Management, our stylists, and our clients make my days brighter. We are a full service salon, and I highly recommend you come see us!Services: Haircut
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October 2022 by Fred Spicer
I love the product my stylist nickie is the best along with the manager,im totally blown away how they go out of there way to satisfy you.
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August 2022 by 7tmerlo7
Great place from the reception to the stylist. Lori is the staple of this center. Very professional.
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June 2022 by Vamshi krishna
I was their EXT and Xtrands plus customer. EXT didn’t work for me at all. It’s a waste of money and time. I lost much of my hair after joining EXT program.Later, due to pandemic I was not able to schedule some of my appointments. Then they never tried to contact me since I paid the amount in full. When I contacted them, they said that it is my responsibility to contact them. They promised to switch to another program if EXT doesn’t work. But they made me pay $664 extra even after the amount they owe from EXT program.They just tell arbitrary numbers and hook you up. Although, Xtrands program was satisfactory, the pricing were through the roof ( $332 per month - cheapest plan) and you’ll not get the hairstyle you’ve asked for (which they promised). I’ll not recommend if you are looking for a hair restoration service under your budget.
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May 2022 by DONNA STINES
Very friendly. Can't really rate yet since I just signed up. I'm giving 5 stars because Angel is my consultant and was so sweet and listened to my needs and concerns. It's not cheap but worth it if you get the results you want.
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April 2022 by Christine Tufts
Excellent presentation customer service good.
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February 2021 by Matthew Dawson
Rikki has been my hairstylist for over 3 years. My hair is difficult to style/cut because it has some curl with texture and Rikki is by far the best stylist I’ve ever had. Not only does she do an excellent job with my hair she always has new ideas and styles to try. I’ve gotten so many compliments at work and always feel ready for public appearances regularly required by my job. Without a doubt, I give Rikki my highest recommendation to anyone looking for a new hair stylist.
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February 2021 by michael bruno
Rikki is a professional at what she does. She was able to help in many areas of hair development and what initial steps to take.The time taken and advice given showed me that she truly cared about her clients. I would recommend anyone seeking more information on this topic to speak to her and have confidence in the advice she gives. She is truly a professional in her field and it definitely shows.
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February 2021 by Thomas Ingellis
Awesome group of people and awesome quality of service. Rikki is the best hairstylist I’ve ever been to. Absolutely worth every penny.
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February 2021 by Angela Morscher
I went to hairclub today for a retail haircut and the service was absolutely amazing. The products are awesome; I have dry scalp and the front desk was able to point me in the direction of products to help aid my hair. Thanks so much.
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February 2021 by John Massolini
Like hair go there lol good people
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March 2020 by Kassi
Katherine was absolutely amazing. She makes you feel so comfortable and you can tell she genuinely cares and wants the best for her clients.
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February 2020 by John J Schroeder
Didn't work.
