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February 2024 by autie alexandria
If I could give no stars I would. The Manager, Emily Miller, worst person to go to. She is very argumentative. Kept going back and forth with me ultimately saying I couldn’t return my item when Journeys says “accepts returns 365 days”. Emily does not follow corporate policy at all. Worst customer service I have experienced.
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February 2024 by Stop N Watch Entertainment JDT Films Limited
Smh this is worst experience. My wife order me some Timberland boots for Christmas ?⛄ ? and the fact that they purposely gave me TWO different sizes is beyond pathetic I've never seen or been threw this NEVER in my entire life. Now when we shipped the original wrong size boots, the new order and pair has been in Que waiting for FedEx pick up due to low in stock of my size in which the initial representative told and promise us a next day air shipment, its been weeks and still no pair of boots I would NOT be shopping here ever again and wouldnt recommended this company to anybody. One thing is for certain my boots better get shipped today or I will be seeking legal actions with my attorney.
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June 2023 by Michael Chapman
Mom and I took my niece here because she wanted a pair of Timberland boots. The staff was extremely friendly and my niece got her boots.
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June 2023 by Laura Lamberson
I really like dis place. Staff is friendly, prices are somewhat moderate, and the usually have in stock what I need.
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June 2023 by Richard Salmon
Very trendy place. My kids love this spot and can get what they want
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April 2023 by Kevin Frazier
Would recommend if you like the new trends and are interested in Crocs, 'trendy' shirts, new balances, UGGs, and more.
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January 2023 by Nichelle Harris
I had a timberland and hoodie party I went to journeys and got 2 timberland for a $100.a pair they nice what y'all think
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December 2022 by Nikki
Nice selection of shoes/boots. I like that they also have exclusive items/colors for their store only.
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December 2022 by Michelle Lee
Great service and staff
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November 2022 by Gerrell Parks
Purchased a pair of ugg slippers from them Friday they started tearing up in the front the next day and journeys manger is refusing to take the shoe back saying cause it’s damaged it’s damaged cause it started tearing up the next day now I’m outta $107.99 ??????
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October 2022 by Vincent Metlock
Big shout outs to Alex Lopez for making my shopping experience a good one! Thanks again!!
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September 2022 by Emma
The girl at the counter with the cow squishmellow pin is the best. She ordered shoes for me and they came in 4 days. They are my favorite shoes now. And, she understands how I communicate even if it’s not verbally. If I could have a favorite employee of every place I’ve ever been to it would be her.
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February 2022 by D-187
Great place to buy kicks & clothes for little one's or the ladies... they just can't keep anything in stock!
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February 2022 by Tio Tisdale
have more selections for the mens area
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October 2021 by Lauriana
People were very helpful and they have a nice variety of shoes