Bought a hat online at lids and thought I would be able to exchange it in store Nope lids online is owed by fanatics and I was told I couldn't exchange my hat don't get me wrong the store was clean,worker had good up beat energy for a Saturday but there policies suck
May 2023
4 stars only because I really wanted a plain, black, Nike visor and 3 Lids didn't have them. However, they were very nice.
May 2022
I went in to find a Colorado Rockies hat and they had the perfect one and helped me pick the right stitching and design I wanted on it. They were very helpful and professional