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September 2025 by Kesha B
Would have been nice to be acknowledged upon walking into the store. I was there for at least 10 minutes and not a single person asked if I needed help. Ended up just going to Sephora
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March 2025 by tkeyah barnes
Great service m. Perla was amazing!!! She help me with everything I needed. She broke down all the products and I Trice’s me to a new product which I love. She did an eye demo on me and she killed it!!!!! Thank you so much!
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July 2024 by Jared Recob
I'm a little torn with the pallet I got while the cause is important the processing for this pallette just made me feel like I was paying for the quality of the package and not the actual product...there is way too much fallout whenever using and the pigment just isn't there for me and I specialize in makeup I was excited for my first Mac pallette but it's really not worth purchasing again only for the cause
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July 2024 by Smith
I was looking for a new and refreshed look. Hope was extremely kind, vibrant, full of energy and beyond helpful. People complemented my makeup all day long and I must go back to purchase the makeup that I passed on. Thank you for hiring such a vibrant upbeat individual. It’s a no brainer why she’s the manager bc she’s great at what she does and well deserving.
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July 2024 by Jared R
I'm a little torn with the pallet I got while the cause is important the processing for this pallette just made me feel like I was paying for the quality of the package and not the actual product...there is way too much fallout whenever using and the pigment just isn't there for me and I specialize in makeup I was excited for my first Mac pallette but it's really not worth purchasing again only for the cause
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May 2024 by Sav V
Such a wonderful experience! I normally get anxious in places like Sephora or Ulta but the staff here are wonderful. Super friendly and welcoming as well as extremely helpful. The sales rep that helped me was an absolute doll and they really took the time to help me find what I was looking for. I’ve never shopped at Mac before and was pleasantly surprised at how wonderful the experience was. Will definitely shop at this location again!
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May 2024 by Richard Burrows
Amazing ?
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February 2024 by Betty Barbee
Walked in after getting completely ignored at Sephora and I was greeted immediately and helped extremely well. Heather made my entire day and helped me from feeling invisible. Thank you so much, for not ignoring me.
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October 2023 by Julianne Lanich-Grode
I absolutely love my MAC cosmetics. I have to drive about 1.5 hours to get to the nearest MAC store, and it is worth the trip every time! The associates are friendly and helpful.
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June 2023 by Shenese Wilson
Great staff and the gentleman can do makeup well.
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June 2023 by Teniece Austin
Heather (location Beachwood mall] is thee absolute best!! Made my face look amazing!! Was very down to earth. Professional. And friendly!!
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April 2023 by Julianne Lanich
I absolutely love my MAC cosmetics. I have to drive about 1.5 hours to get to the nearest MAC store, and it is worth the trip every time! The associates are friendly and helpful.
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January 2023 by MATREVA CREAGH
THE PRICES WERE SUPER INFLATED, BUT THE STAFF WAS SO NICE AND HELPFUL
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October 2022 by S. Marb
Customer service good
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July 2022 by Barbara Jackson
Friendly staff. Courteous staff Very helpful
