Phothera Phototherapy
Hours:
25201 Chagrin Blvd #280, Beachwood OH 44122 Hours
About Phothera Phototherapy
Phothera Phototherapy is a company that offers advanced light therapy solutions, combining the expertise of Daavlin and NatBio (National Biological). They provide a range of customizable home phototherapy options designed to improve treatment outcomes for various skin conditions. Customers appreciate their trusted care, innovative technology, and expanded in-network coverage, which makes treatments more accessible. The company is known for its transparency, especially regarding insurance and costs. Customers have noted that their friendly customer service staff clearly explain product details, insurance coverage, and out-of-pocket expenses, fostering a positive experience. Unlike competitors, Phothera and NatBio are praised for their clear communication, helping patients understand their options and avoid unnecessary charges. Their products, such as the Panasol 3D and Handisol 4-Lamp Premium, are well-constructed, easy to assemble, and effective. Many users report significant benefits, including reduced medication use and improved management of skin conditions like psoriasis and T-Cell Lymphoma. The availability of home units provides convenience and comfort, making ongoing treatment easier and more consistent. Customer service representatives are often highlighted for their caring and courteous approach, with special mentions for assistance in coordinating orders and facilitating communication between doctors and patients. Overall, Phothera Phototherapy is committed to providing reliable, innovative, and accessible light therapy solutions with a focus on caring customer support.
Most Recent Reviews
April 2024
Great customer service!
Joe Stano is caring and courteous!
Great help with communication from doctors to patient!
I’m appreciative and grateful!
September 2023
Steve Kabay put a lot of time and energy into getting me my unit, but unfortunately, it came without assembly and usage instructions. I've tried to contact NatBio through many means, but just can't get a response, much less the needed instructional materials. It really hinders their business.
August 2023
I have the Panosol 3D light therapy machine. It is well constructed and was easy to assemble (with two people). Having this home therapy machine has made a huge difference in the treatment of my psoriasis.I have been able to cut back on drugs I am using and I believe I will recover the cost of my co-pays in less than...
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