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November 2023 by Terry Vaughn
This place at platt springs in West Columbia is horrible! Needs a good manager as the people they have do not have a clue how to help someone. Bar code on window was not working and the female did not know what to do as she was asking me for help. She gave me 10 free car wash slipes just to get me to leave
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October 2023 by Bobby Porter
I've never been one to use a automatic carwash but glad I did with Take5. They have a great staff and always been upbeat and helpful. I would recommend one of their packages to any family member or friend. Very good dealServices: Auto detailing
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October 2023 by Scot Burnett
Didn’t recognize my membership sticker. I backed up and pulled in again but didn’t recognize it again. I wound up paying $20.00 for a wash and couldn’t get a refund. Tire shined 3 of my 4 tires and the attendant said I could go through again after I had dried my truck. Attended didn’t offer to tire shine my tire and walked off. He checked my membership and it was still “active” just didn’t work. It seems that customer service is second to making money.Update: They contacted me and wanted to refund my money. Much appreciated. I will use them again.Services: Vacuuming
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September 2023 by Anthony
I can see paying the $25 a month IF all of the services were available. The armor all “chemicals” aren’t stocked and available to use. Therefore, why do I have to pay the full $25 if I can’t use all of the services that I should have at my disposal. Also, I thought my back wiper was supposed to be taped when going through the car wash…is it not?
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August 2023 by SKJones -Reiter (Sky)
Always does a wonderful job there. I love the car wash club! My new Dodge Challenger GT thanks you and I thank you!!I’m grateful this car wash is nearby.Services: Polishing
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August 2023 by Darlene Jackson
The process of getting my vehicle clean was easy. The automated system walks you through the process of choosing a washing cycle that is affordable. Once in the tunnel my car was lathered up to a glossy shine. There's no need for hand drying. The dryer blows high powered air to completely dry the vehicle.
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August 2023 by Bill Morris
I love the convenience of the car wash and vacuums but every time I visit, the matt cleaners are broken and no one ever has a clue when it will be repaired. Also, this time they were completely out of window cleaner spray. It’s these extra conveniences that make having a membership worthwhile so please make timely repairs and please make sure window cleaner is available at all times!!
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July 2023 by James Turner
My experience with Frank’s Car Wash has been great! My wife and I are very satisfied with the quality wash, we both are club members which makes it more convenient.
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July 2023 by D D
Doesn't get the job done. Not at all worth your hard earned money. My windshield and front end were still filthy after 2 times through the car wash. The rest of the car was spotty and dirty as well. The vacuums have no suction. Don't waste your time. I attached a picture of my windshield after my second trip thru the wash.
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July 2023 by Alyssa Green
My first time utilizing this car wash an employee Kat helped me sign up for a membership. She was extremely kind, knowledgeable and all around had amazing costumer service skills. She made sure all of my questions were answered and explained everything in detail. I highly recommend this car wash. The vacuums work great! Thank you Kat for all your help!
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July 2023 by tony hamilton
I use this location to wash my truck regularly. The new lady, Katrina is awesome. She always has a smile on her face and she always speaks, good morning, or good afternoon. Shes always very polite, courteous and always willing to help. Shes definitely a role model on how your employees should greet your customers. I think shes a great addition to your staff. Keep up the great work Katrina, your by far the best employee Ive dealt with since Ive been coming here.
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July 2023 by Lucretia Allen
Used this car wash many times. Great location and glad they have a car wash special going on. Also, free vacuum after a wash. Powerful suction with the vacuums and ample space for parking if it's not too busy. Overall, great value for the money and always someone there to help if you need it.
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June 2023 by Matt Rollins
For an automatic wash, this one actually does pretty good! They have lava soap, free vacuums and it leaves your car clean. Just don’t hit it at peak hours otherwise you might be lapping the vacuums waiting for someone to leave.
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May 2023 by Jonathan Dollarson
My experience at Frank's Car Wash was great. The staff is very nice and friendly especially Porsha. The vacuums were great compared to the other car washes that are close by in this area. Would definitely recommend coming here.
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April 2023 by Thomas Goss
Was consistent clean and customer service as other franks locations. Cleaned pretty well, but left a couple spots dirty in harder to reach areas (door hinges, around mirrors, etc). I also drive a jeep to I understand that comes with the car.Would use again.
