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“I had a great experience at this Swarovski store—excellent customer service and a truly high-end treatment! That’s the kind of experience that keeps me coming back to the brand.
A special shoutout to Kelly Robusto, the store manager. She was incredibly helpful, engaged, and went above and beyond. She helped me find a gorgeous necklace and earrings, and even assisted me with an issue I had with my watch.
Thank you, Kelly! You’re a true professional, and you definitely deserve a promotion and a raise.
—Cintya”
“Michael and his team do amazing work! I bought my fiancés engagement ring along with our wedding bands from Gino’s . Could not recommend a more efficient and professional jeweler!”
10:30AM - 5:30PM
28149 Chagrin Blvd, Cleveland
Watches
“What a fantastic experience, Nicole was amazing explaining and showing us all the pieces and spent so much time with us, truly an amazing experience. Can't wait to for our next purchase.”
“These guys are really top-notch and efficient when you want repairs, links removed, bands, batteries, or nice style watches
They're located inside Beachwood Mall
and like I said, great customer service”
“I love Steve and his shop. I get all my jewelry from him because I know he is honest and has good prices. Every time I go in there, whether Steve is there or not, I get wonderful service. I have so many beautiful pieces from this jewelry store.”
“Michael & Marcy were fantastic. Genuine examples of what the Shinola brand stands for. Whether over the phone or in person - they went above and beyond to provide the experience one expects from the brand - proudly based in the USA (Detroit)! If you are looking to support products Made in the USA - search no further. They will take care of you!”
“They have the most unique jewelry anyone could buy. And, I have always and everyone that I have seen there has always been treated special. I love their jewelry and I have only been to one other jewelry which was back in the 80’s. If anyone wants jewelry that is unique and one of a kind I would shop here.”
“The people who work at Michael Hayes are extremely knowledgeable. I had some very specific questions about pieces from an estate I inherited, and Belinda knew what every Stone was. I have worked with Michael as well and found him to be honest I’m very reasonable with his pricing. I honestly wouldn’t go anywhere else.”
“I had a fantastic experience at the Tiffany store! The Mona Guo was incredibly welcoming and nice, making me feel valued as a customer. Her knowledge and enthusiasm about the products really enhanced my visit. I left feeling delighted with my purchase and the overall service. Highly recommend this store for anyone looking for a great shopping experience!”
“I used Taylor’s fine jewelry to reset a Diamond and repair a broken ring and had an excellent experience. Tom was very patient with my process, was helpful in educating me on aspects of fine jewelry I should know, and provided quick and easy service. I highly recommend this shop!”
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“I cant say enough great things about Barry and Rocky. They were so extremely helpful helping me decide to have a ring fixed or get a brand new set. They went above and beyond to make sure my expirence was nothing but amazing!! They kept me informed the entire expirence about when my ring would arrive! They just gained a life long Customer!! Thank you both for Everything You did for Me! Obsessed with my new Rings!!”