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February 2024 by Dik
Brought the car in for repairs, car wouldnt move. They say its the rear brakes causing the problem so we go through with the repairs. Rear brakes and New battery is 950 bucks. I leave the repair shop, my brake pedal hits the floor and barely stops me with a loud grinding sound .I return to the shop, now they say its the front brakes. Another 300 dollars for the parts.. okay thats fine. I leave the shop again, the same grinding noise... nearly 1400 dollars and my car is still messed up. I dont even want to return to the shop to have them fix what they messed up because I dont trust them. Seriously dangerous mistakes being made twice in a row. Dont try and save face by commenting on this review... we tried that. If you need repairs on your car.. dont bring it here. Horrible corrupt business making prey of hard working people.
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January 2024 by Dik D.
My girlfriend took her car in because it wouldnt move when gas was applied, I thought it would be a wheel bearing issue or an emergency brake issue. They ended up replacing the brake drums in the rear, and saying that my battery was bad, also replacing that. (for 250 dollars) My battery was not bad. car started just fine when they towed it. After all the repairs, driving home, the brake pedal hits the floor, barely stopping the car, and leaving crazy grinding sound. We return to get everything sorted out. They say the front brakes are now bad... They were working just fine before we brought it to you. Now another 250 dollars for parts. Driving home, Grinding sound still there... Im done with this place... out 1400 dollars.... and the car is still messed up.. I heard workers complaining about how short staffed they were and talking about quitting. This is not cool, you put our lives in danger, not once, but twice, and the second time with a promise it would be fixed as i walked out the door. And dont try and save face by commenting and saying you will fix the issue, we tried that. If i had the money I would sue you
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January 2024 by Randy Howson
Professional expert service that was timely and efficient, great mechanics repeat customer
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January 2024 by Tom Swift
I've taken cars to various garages around the area, but this place has become the only one I use. They check your car, tell you exactly what is wrong, and what they suggest doing to fix it, then perform exactly what they said they would do, for the upfront, stated costThey are honest, professional, accurate, fast, and friendly. Most recently, they replaced the engine in my 18 yr old Honda. Work was efficient, pricing was accurate, and the car runs like new.An excellent place to care for your vehicles.
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January 2024 by Alex Bilbrey
I have been using this shop for decades, through the change to AAA and they have always delivered. They are easy to work with and do only what is necessary. Thanks Mark for your kindness today for my son.
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January 2024 by Lexi Engesath
I was stranded on my way from TN to Cleveland, OH. The guys at the shop were AMAZING. They got me back on the road quickly, and were over the top kind every step of the way. I am eternally grateful, and wish I could give more than 5 stars.
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November 2023 by Adam Holmes
Steller service from this shop. They are often busy, and sometimes it takes a couple of days. One of the busiest shops I know. However, the wait here is 100% worth it. The mechanics and Techs also are very friendly and communicate well. They always let me know before they do service, no after the facts or hidden costs.
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November 2023 by Shannon Heather
Mark, Rob, and Ronnie went above and beyond to try and provide diagnostics on my old 1994 vehicle. Mark was exceptionally kind to a gentleman who had a hard time understanding a few things. Wonderful experience.
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November 2023 by Cynthia Mallard
Be aware of pricing of any kind of services especially any kind of diagnostic services.Was not made aware of the $160+ price for diagnostic services when I scheduled the appointment.Considering a mechanic who needs a computer to tell them a fan motor is not working.
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November 2023 by Sam Cuz
Great people that are willing to help you out and get your on your way as soon as possible. I would recommend bringing your car here for repairs/check ups
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October 2023 by Sean U
They can’t do tire repairs or patches. was told that from the man working at the desk at 11:32 AM on October 4th
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September 2023 by J W.
This rating is for customer service only. Thank you, Wayne for being honest and patient with me, going the extra mile and for taking the time to explain everything to me so clearly today.
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May 2023 by Joel Halladay
I want to give a 'big' shout out to Wayne Mills, Service Manager and his team at the AAA Alliance Beavercreek Service Center, 3870 Kemp Rd, Dayton, OH for the great service they provide in repairing my 2012 Toyota Tundra, which needed additional brake and wheel adjustments, and repair from previous work that was done at a different location. Wayne went over and above in making sure I was totally satisfied and that everything was repaired correctly and returned to me in perfect condition. The mechanics and associates there are very qualified and proficient with providing expert service. My truck now rides better than it has in a long time?! Wayne did a great job working with me and keeping me informed through the entire process!I will definitely use them for future service needs and I highly recommend them to anyone who who wants quality service at a fair price. A+++.A very satisfied customer!
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April 2023 by chance hatfield
They charged me for an alignment and didn’t do anything to my vehicle. Then upper management never got back with me when I was looking for answers. Very unprofessional.
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April 2023 by Allen Libecap
Hard workin guys here, try thier best to do it right the first time, but today's cars make it difficult, manufactured trash!
