-
April 2024 by Dennis Scott
Very knowledgeable and helpful.
-
March 2024 by Rebecca Copeland
We’ve been 3 times for 3 different purchases and they have all been a great experience! John is so knowledgeable and polite! Really appreciate him and his team! Definitely will continue to go here
-
March 2024 by Tyler Russell
Jocelyn and Cheyenne are awesome, and helped me, diligently with professionalism and care. They were funny, attentive, and patient while I waffled between two watches. They made me feel at home while offering excellent product knowledge and advice.Put simply: highly recommended.
-
February 2024 by Tyler Corbin
Lovely selection of cufflinks. John fixed my watch for me. Very happy.
-
January 2024 by Chris Byrd
If you are in need of some nice jewelry go see my girl Jocelyn Felker! Jocelyn was super nice and took care of me!
-
December 2023 by Alex Ott
Not a good experience at all. Bought my wedding ring here. The ring turned out to be very low quality (scratching very easily and broke within a month). So thanks to this store I’ll never have my original wedding day ring to wear everyday. The staff was not personable or friendly in the slightest the manager John was extremely rude. If you need a wedding ring, go elsewhere. Got one from Rings by Lux after this store and it was simple and easy. Great ring. This store is miserable to work with
-
December 2023 by Charlisa Herron
Sales Associate Jocelyn Felker was incredible, knowledgeable, pleasant and extremely helpful!!
-
December 2023 by Sam Douthitt
I’ve had a truly magical experience with this team! I never thought I’d be able to afford such beautiful pieces of jewelry until they clearly explained the details without putting pressure on me. They made choosing an engagement ring fun rather than stressful so we have come back to John (the manager here) and Jocelyn for multiple pieces for our wedding day. I’m so thankful for how kind and helpful they have been through the whole process.They also are always able to quickly clean, resize, or repair our rings, it has never taken longer than a few weeks.
-
December 2023 by Tiffini Gilbert
John Lightfoot & His coworker (Sorry I don’t remember her name) were so amazing at helping us pick out the perfect gifts for Christmas. He made sure the warranty was covered At Time of purchase, and they cleaned & thoroughly inspected my rings for me while I waited. Great Military discount option available for even greater savings. Very pleased with their service, will be back again soon! Diamonds are always a girl’s best friend. Thanks John & staff.
-
December 2023 by Yvone Mann
You need to change your hours considering we drove a hour to come you your store and it was 8:15 pm and website said 9pm.
-
November 2023 by Skylar King
Jocelyn was Super kind very helpful explaining everything wonderful experience
-
November 2023 by Paula Cheek
John is such a great salesman was very helpful and I was really happy with the things I purchased
-
November 2023 by Chris Frazier
Shout out to Cheyenne & Jocelyn. They both took time to sit with me & go thru my departed mother's jewelry & junk. They identified gold, silver, and precious stones that were sprinkled in the midst of a LOT of costume jewelry. I'd highly recommend these two for any of your jewelry needs. Thank you!
-
October 2023 by Robert White
I stopped by to look for a upcoming birthday & The Sales Associate was very helpful Cheyenne R ! Very easy to work with & finding a gift ! Cheyenne is a Rock Star ! Definitely a good asset ! When ever I need something that’s who I’m going to work with.
-
October 2023 by J C
Have nothing but great things to say about Ashcroft & Oak at Fairfield Commons Mall. Jocelyn was so helpful and patient with me while searching for a new wedding ring. My previous jeweler sold their business and the warrenty went out the door. My band was purchased from Ashcroft 7 years ago and it’s the only piece of jewelry I have that hasn’t lost a diamond. Hence when I lost my center stone I decided to go back to Ashcroft because you can’t beat their warrenty! I left with a new wedding ring, bought my husband a new wedding band and a new men’s chain! I can’t say enough great things about Jocelyn, she even helped me save $ and didn’t push me to spend more than I wanted too! Will definitely be back and I highly suggest you skip the other chain jewelers in the mall and head straight to Ashcroft!
