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January 2024 by Theodore Brown
I took my spouses dad's watch to Charlies, because I wanted to see if they could fix and restore it. My spouses dad passed away wearing the watch while working on his farm, and this watch had so much meaning to my spouse, so I picked Charlies to do the work. I stopped by 2 weeks before Christmas to see if they could repair it and I was told they would look at it and give me a call. They called me a week later and told me that they could restore the watch. I asked them if they could possibly had it repaired before Christmas and they said that with the parts that half to be ordered it may be after Christmas. Well, days before Christmas, they called me to tell me that the watch was finished and it was fully restored. When arrived at their store, this watch looked brand new. I cannot tell you how emotionally happy my spouse was when he opened the box on Christmas day and found his dad's watch working and restored. Thanks Charlies for all that you did for me and my spouse. You have my business!!!
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January 2024 by paul skuja
Had the leather band of my watch replaced and within three days, the underside of the strap began to crack and break. Friendly service though.
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January 2024 by Madeline Coats
Went here to get some watch links removed, the service was very quick and high quality! Highly recommend! It’s located on the upper level, next to JCPenny
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December 2023 by Allison T.
Great experience. He wasn't sure if the watch could be fixed because a piece was lost. He was able to repair it. Excellent customer service and very fast.
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November 2023 by Jessa Inman
Wonderful experience having my wedding ring fixed after resizing at Jared's left many prong issues. Very friendly service & exceptional work ??
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November 2023 by Erin Hendricks
Charlie's is amazing! I took my wedding ring in to get it fixed. It had gotten bent for the second time since having it for 3 years. Not only did Alex offer to fix it for a great price, but he was even able to reinforce it so it won't break again. All was done in 4 days and for a good price. My ring looks better than I've ever seen it look. I highly recommend this place!
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November 2023 by sean clark
Great place. Super knowledgeable young man is a pleasure to do business with. Helped me learn about my Breitling Avenger that I thought was not functioning correctly. Turned out to be user error and he didn’t make fun of me!! I will only bring my watches to Charlie’s!!!
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August 2023 by ChrisD Dickey
Charlie's stuck with my 1943 fully mechanical Bulova for several months looking for parts and making sure it kept perfect time. They kept me updated with what they were still looking for and had received, and even took the time to show me how to properly care for the watch. I Will definitely be bringing it back for future service!
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August 2023 by Michael Watson
I took in a 25-year old hand made wall clock for repair. While there I learned they did service calls on grandfather clocks. I scheduled a repair. What a terrific job performed on both clocks! Outstanding service and tremendous quality. I highly recommend Charlie's for your watch/clock/jewelry needs. They will earn your repeated business.
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August 2023 by joe fife
Charlies has been making my citizen eco drive watch repairs on (2) different times and i will return. Great service.
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August 2023 by Dawn Jinks
The customer service is A1. Had a repair I thought was impossible. I had a broken ankle bracelet that had three hollow crosses on it. One of the crosses had broken and was completely out of shape. Told them to just remove that cross and solder together. When I went to pick it up. He had repaired the cross. Beautiful work. Only takes a few days instead of a few weeks. Will take all my jewelry there.
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June 2023 by Daniel S.
Can't speak highly enough of this place. I have taken multiple watches to Alex for various repairs & he has ALWAYS taken care of me. He's even kept that place open an extra 30 mins just for me. Below market rates for their services as well which is a plus. Would highly recommend this place to anyone!
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May 2023 by Itzel Jarrett
This is my go to place to get my rings resized, polished, necklaces fixed, and to buy jewelry. I’m happy with the time they finish and how long it takes to get an order in. I highly recommend this place and I promise you will not have any regrets.
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April 2023 by Vanessa De Jesus
Recommended for efficiency! Dropped off my necklace to get repaired (broke in the laundry) and they fixed it back up in an hour time! These folks are busy, but when they give you a time estimate, they stick by it!
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March 2023 by Sharon Schoppe
Alex was very helpful and provided excellent service. He fixed a clock that I thought I'd have to throw away. Thanks Alex! Beautuful selection of jewelry by the way!
