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February 2024 by Gavin Strouth
Dealt with Dr Jacks 3 times nowEach time was a more pleasant experience than the lastTheir care & husbandry is on point!Finally, a reputable shop that is clean, doesn’t stink & knows what they’re doing!
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January 2024 by Caleb Wicke
Went here searching for hermit crabs. Although they do not carry them specifically, we were pleasantly surprised to take home a rescue hermit crab from a teacher that was using this location in hopes of finding it a new home! The staff was so great and so helpful! The store was in great shape and very clean and well organized! They seemed to have a lot of different reptiles and fish and plenty of supplies to fit your needs! I will be returning to this location for future projects with the hermit crabs!
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January 2024 by Caitlyn Burke
I have always wanted a pet turtle. My family had been talking about getting 1 over the last few weeks. Today we ended up driving a ton looking for turtles. This store was the one we found and they were so kind and knowledgeable. They helped us get everything we need for our turtles we adopted.2 pink belly side neck turtles. So precious. Tonight we spent time together putting their home together. Sitting in my chair watching them is going to be my favorite thing.Thank you so much for letting us adopt Clem and Fella ?
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January 2024 by Elbert Huffman
Its an expensive fish store but kinda neat!
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January 2024 by Kylie
If I could give them zero stars I would. The owner is absolutely heartless and has zero customer service. My 9 year old son saved all his birthday money, so excited to go buy a turtle he had researched for months about. He went in and spent $240 on a turtle!! We bought everything they recommended to go with him to take care of him. Let me tell you this turtle lived in the lap of luxury. Fast forward 3 WEEKS my child is sobbing that his turtle is dead. These turtles have a life expectancy of 50 years… he paid $240 for 3 weeks. We reached out to the owner, her response…. While that is very sad we ofer no pet warranty once you leave the store. A store who doesn’t even offer a 30 day warranty is absolutely garbage. She then said she would sell my 9 year old another turtle for $100!!!! What kind of sick adult tries to take advantage of a child’s emotions like that. SHAME SHAME SHAME ON YOU!!!
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January 2024 by Namii
Every animal is taken care of with such beautiful husbandry!! They have a great selection of frozen feeder rats & mice as well! Good selection of fish, driftwood & what seems to be a little custom substrate mixing station/area to make your own mix! I took a few videos of the place! They also work with Paw Patrol Dayton Ohio & have some very sweet kitties for adoption! Sara was super kind and helpful as well & the atmosphere was great!
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January 2024 by Jay Canvas (Jay)
Staff is super friendly and are extremely helpful. Jess has been super helpful in setting up a terrarium for my crested gecko, and we just completed a paludarium for some newts. Both look fantastic!
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December 2023 by Marty Jayjohn
everyone here is super nice and helpful. they have great supplies, care, and service for all. jess is super amazing and super helpful with any questions or concerns you have! beware you will walk away with a new pet.
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November 2023 by Gamergurl Kenna
jess was a great helpand her knowledgeable about fish . definitely will goback again!
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November 2023 by Marinette Alcaide
Fantastic crew! Sarah and 2 other staffs were very helpful, informative, and friendly. Both our axolotls and equipments from them and the news pets are doing well. Highly recommend.
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November 2023 by MayMayBaja
Jess was very helpful and informative when we went and bought our lobster and Pleco. She was able to answer all our questions . I would recommend this store for all your pets needs.
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November 2023 by Special Foxy
Jess was amazing! This store was clean and had tons of fish. Definitely will go back!
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November 2023 by Chris Nijak
Great pet store, good selection of fish,and a few reptiles. Staff was helpful as well.
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November 2023 by Marah Click
Jess helped us out and she was spectacular!
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November 2023 by Dan
Great place. Sarah, Logan, Jessica, and Nate are experts in fish keeping and grow great plants. They have lots of discounts and sometimes fish are 50% off.
