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April 2024 by Chad Parsons
Had a stone fall out of a ring I bought my wife ….took it in and Dave the jeweler fixed in store while I waited , great Customer service !!!
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March 2024 by Frederick Albino
Great service and staff
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March 2024 by Amy Shelton
Matt Bell was great and made the whole process easy! Would definitely recommend.
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March 2024 by Michael Badger
Matt Bell is a great salesman. He was very friendly and made buying a ring headache free.
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March 2024 by Ariel Anderson
If you stop at Helzberg, definitely ask for Michael Joiner! He took great care of my wife and I as we figured out options for our precious family heirlooms. He’s very personable, considerate, and makes you feel well supported. Communication after we left the store was also top notch. Thank you Michael!!!
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February 2024 by Carter Palmer
Matt was a huge help
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February 2024 by Julia Goodman
Very helpful. I was looking into replacing my grandmother’s ring that was given to me 36 years ago that I gave to my younger cousin. The employees helped with the design and keeping it within my budget. Helzberg Diamonds is my go to for all my jewelry needs.
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February 2024 by Jason Utrup
Michael was fantastic
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January 2024 by Tim W
Stress free and no pressure environment. Matt was great to work with as he explained everything and wasn’t just interested in making a sale. When our order came in and there was an issue out of their control, he made it right on the spot.
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December 2023 by Tammie Whiting
Great fun today at the Dana Augustine custom event! Thank you for the memories!
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October 2023 by Jessica Brubaker
Needed to replace the stone in my 12 year old engagement ring and went in to explore options. Charae, Matt & Joe were all excellent— charae didn’t try to push me into something out of my price range, but immediately went to work looking for the best stone she could find for my stated budget. I really appreciated her approach so much.The other amazing benefit of this location is that their Jeweler is onsite— meaning less wait time and my jewelry never had to go through the mail.
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August 2023 by Cole Marabito
Matt & Chere we’re SO HELPFUL! I would recommend to anyone without hesitation!
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August 2023 by Cassie Lacey
I purchased an engagement ring and 2 wedding bands, that I had soldered together, from a jeweler that is going out of business. The salesperson who sold me the rings moved to Helzberg. I contacted her because my rings had become unsoldered. She told me to bring them in and they would solder them back together. I brought them in on June 26 and they said they would be done by July 10. I called on July 5 and talked to the salesperson I knew and asked about the status. She said she talked to the jeweler and he said they would he done by July 10 because he never missed a deadline. She called me on July 8 and said they can’t complete the work. She said because one of my bands had emeralds, the rings could not be soldered together. My band had Tsavorite stones, not emeralds. Also, they had previously been soldered together which I told her, and she already knew. I came in the afternoon of July 8 to pick up my rings. I was told that they also didn’t want to work on my rings because they were custom and couldn’t guarantee their work. This was confusing to me because she knew they were custom, because she sold them to me. Also, why does that matter? I have taken jewelry that was purchased from other jewelry stores to new jewelry stores to have them worked on and it was never an issue. Basically, I took my rings to a jewelry store and left them for 2 weeks for nothing. The jeweler does not know the difference between an Emerald and a Tsavorite stone. And, they don’t want to work on jewelry if you don’t purchase it from them. I will not be going back to Helzberg and have taken my business elsewhere.
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August 2023 by Austin Shirley
Friendly and helpful employees. Great service. Thanks!
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June 2023 by Little Games
Joe and Matt at Helzburg are amazing and really helped make this purchase possible. My husband and I are celebrating our 25th wedding anniversary and knew these two would help make it special!!! Here’s to another 25!
