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December 2023 by Chris Dickey
Angie helped me reconcile my account when I discovered my direct deposit money had no longer been being put in my account, due to an error on my employers side. She was able to find the money and move it back into my account and explain in detail to me how it all happened after years of money going in there correctly. I was then able to contact my employer and get my account # updated. I left a voice mail Friday afternoon expecting not to hear anything until Monday. She returned my voicemail at the end of the day on a Friday just to let me know it had all been resolved.
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November 2023 by RICHARD KANE
Great place.Gina was very helpful. Lily was so excited bout me coming in . Crystal reassured me that she will personally look out for my money. Friendly people. Put your money here.
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November 2023 by Bruce Jordan
Gina and Betty helped me open a checking account today. MacKenzie and Lily are so helpful too.
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October 2023 by Kelly Burns
I would just like to say that I had the best experience at the Beavercreek ohio location today. Betty was super helpful and explained the process of shared banking so that it made more sense. Kenzie was able to help me with an issue I had with my checking account, she was not only able to fix the issue I had, she also told me about the $250 promotion! I was in happy tears before I left. They made my day. The Staff makes you feel like family! Everyone was so friendly and super helpful.
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September 2023 by Daniel Bennett II
My brother was having many issues trying to get his card issued after his previous card expired late in August. He has contacted Pathways on 4 separate occasions. I took it on myself to call as well and let me tell you, Lilly was THE most helpful person we have dealt with. She was able to get us the debit card ready for pickup in one single solitary day and was very kind and patient while dealing with us. 10/10, would definitely like to deal with her every time I have to call.
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September 2023 by Ryan Parsons
I have been banking with this credit union for many years. I really like when you walk in and they know you by your first name. They are very professional and friendly!
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September 2023 by Kalee Nevels
Love the ladies here!!! Kenzie always has a smile on her face and is always ready to help! She knows me by name and pulls my account up as I’m walking to the window! Keep up the wonderful work ladies!!!
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September 2023 by Purp Key
I had to make sure to stop by and give a review for the great first experience. I have a great feeling that this is a perfect step to save for my house. Thank you again Gina!
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September 2023 by Paul Harvey
I like pathway credit union ms Gina is a very nice teller she always help me out if I have any problems or questions I always call her if anything comes up so I think ms Gina should be awarded i have some concerns about master debits cards I don't like the master debits cards I like the visa debits cards better because they work better than master debits cards so I think pathway should change their master debits cards to visa debits cards instead of master debits cards because they work better hopefully you guys will buy a building close by the old pathway bank building because me and lots people don't want to travel far out to the Beavercreek pathway credit union or the Englewood pathway credit union because it's too far out some people don't have a vehicle to get out to the Beavercreek credit union or Englewood credit union thank you ?
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August 2023 by Shawn Yaktin
Mackenzie Gilbert Was an absolute pleasure to talk to supper knowledgeable and answered every one of my questions no matter how many I had 100% recommend this branch
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August 2023 by Keith Valiquette
Although the name has changed a few times since I joined in 1982, the service is still top notch. Thanks Angela for keeping it going.
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July 2023 by John Van Oss
Pathways is a great credit union. The front staff, Lily, Heather, Gina, and Kenzie, are always very helpful and kind. Over the years, I have been appreciative of the level of professionalism and dedication that has been shown to me and others.
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May 2023 by Letitia Hatch
Heather helped me understand the in and outs of how to use shared banking! She was a great help!!
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April 2023 by marty radcliff
I love this branch and the girls there are very good ! Heather is the most knowledgeable person I have ever met in the banking business and has a dynamic character!! Also had a very good experience with Jordan Mullins from Columbus when I was getting a loan for my car. 5 star all the way !!
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September 2022 by Karen Horn
They were so kind and helpful. Everything was taken care of very efficiently. I really appreciated the experience.