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November 2023 by Judith Williams
Worst vet ever!!!
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October 2023 by Ian Marshall
Dr Tracy and the nurses are good at their jobs and welcoming, never had any bad experiences as far as they go. Becky, their receptionist, on the other hand lived up to the reputation you see here in the reviews. If my wife and I brought it upon ourselves that would be one thing, like if we were rude or abusive owners, but the customers are the enemy to her clearly lol.
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August 2023 by Sarah LaJeunesse
We absolutely loved the doctors and vet staff, but ended up switching vets due to Becky at the front desk. She made making appointments very difficult, was always rude and hateful towards us. There is a lot of miscommunicationthat has happened where we were not getting information of when to pickup/drop off or when to pickup prescriptions, then she got upset with us when we weren’t told when to do things. The cats roaming the lobby are also an added stressor to our dogs and Becky told us to make our dog “stop barking” and at the cats and told him to “shut up”, it just seems unprofessional given you don’t know how a dog will react to loose cats.
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August 2023 by Christy Billups
Such a wonderful staff. Thank you for taking care of my baby. Greatly appreciate you all.
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June 2023 by Joshua Warren
Overall poor experience. They made me call ahead before letting me inside, then made me wait outside because the waiting room was full, though they only have maybe 4 chairs.Service was timely but they separate you from your pet no matter the procedure, even for basic exams. Prices are high and not discussed. Vets did the bare minimum and just tried to get your money and push you through.Would not recommend.
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May 2023 by Bradly Daniels
My pet was in a very dire condition and the receptionist made a very unpleasant comment about the vet going on a trip to Hawaii with her husband this place is unprofessional and very unpleasant for me and my family too hear that comment made I wouldn’t recommend this place to my worst enemy
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February 2023 by Elizabeth McLaughlin
Caring and involved vet. Very professional and takes great care of our dogs
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February 2023 by Rachelle Schwarm
Amazing care and the office staff is outstanding. Thank you for taking care of my fur baby.
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October 2022 by JBanana
Wow! I just called to see if they were taking new clients for my cousin, and Becky the receptionist wouldn't even let me tell her what the problem was! My cousin thinks her dog may have had a stroke, and all Becky can say very rudely is, "Your cousin is going to have to make the appointment for herself!" Glad I have my own vet! :(
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September 2022 by cristopher K.
Becky needs to chill! They have this annoying cov1d policy where you must call and ask permission to enter the clinic. Only one customer is allowed to be in the building at a time. This is the only business in this area that I have ran into that still has any kind of cov1d restriction. It's ok I'm used to this stuff by now, but holy crap Becky is rude as hell. As you walk from the parking lot to the front doors of Indian Ripple Vet there are literally 13 signs demanding you call before you enter, bold letters exclamation points the whole 9 yards. So I show up at 0855 Monday morning for my dogs appointment at 0900, parking lot was empty. I call for permission to enter, no answer. I visually witness Becky turn on the open sign and unlock the front door. I walk my dog into the front door and immediately Becky shouts "DID YOU CALL FIRST?" No good morning or hello. I told her I did call for which she replied "well I wasn't here yet!". I asked her if she wanted me to step outside and call, and then re-enter as a joke but I'm pretty sure she thought I was serious lol. I wanted to ask her why the hell would I call to see if the lobby was empty enough when I watched her unlock the door and I was the only car in the parking lot but it was too early for confrontation for me. Looking for a new vet with sane employees.
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August 2022 by Cheryl S.
Great ai services. Helpful with my male who has issues. Great health care for all three of my furry kids.
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February 2022 by Kristen Ferrell
I had an appointment scheduled for today and needed to reschedule due to my family being positive for covid. Upon rescheduling the appointment, the receptionist exclaims “this is getting ridiculous, it’s getting so old, well I’m sorry you’ve got covid”. ? If this is the way you treat me, makes me wonder how you are going to treat me animals. I’m sorry my illness is inconvenient for you. I suppose I could have just come in with covid and not told anyone. Also, I put $40 down when I made the appointment so it’s not like they weren’t covered with a deposit. Truly thinking of finding another vet before I even see them once.
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January 2022 by Amanda Eversole
Take all my furbabies here for their needs. The staff and Dr. are always great and helpful and do a wonderful job.
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December 2021 by T'Lynn Brown
Wonderful vet decent prices. They are kind and loving towards fur babies. Would highly recommend them!
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October 2021 by Julia Keller
Our old vet clinic would have us wait 3-4 hours with an appointment in order to see our dogs. This place has been so kind, efficient, and we will continue to take our pets there!
