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March 2025 by alec cyrano
their app doesn’t allow refills for this specific pharmacy so i have to call in every time; when i do, they’re always very unpleasant and rude. i called in my medication two days ago and the pharmacist was incredibly rude and hung up without helping whatsoever. i went to the pharmacy to pick it up today and they said it hadn’t even been processed. this has been my experience every time i’ve come to this pharmacy. i understand they might be understaffed but you’d think the people who do work would care about the health and wellbeing of their people. medicine is too expensive and they get paid way too much to legit just not do their jobs.
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February 2025 by Dani Coby
Pharmacists are rude and incompetent
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August 2024 by Virag Masekar
This place is a joke 😂😂. Go to Walgreens and get your prescriptions
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August 2024 by Matthew Bohn
Terrible service and unfriendly staff
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April 2024 by Kassandra
I know how busy it can be in this setting, and I am very patient. However, the pharmacist or tech who took my call was very rude and just “K’d” me the whole conversation. I don’t get how you can be so rude being in customer service.
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January 2024 by Christian Sitzman
Wasted an hour of my time and ensured I won't have my prescription tomorrow. I had a prescription transferred to this location as it was out of stock at my local pharmacy. It was to be ready for pickup by 4 PM according to the automated system.I drove a half hour to pick up my prescription. A pharmacy technician informs me that my refill was canceled without notice, as their system marked the prescription not fillable until later and I was somehow marked as "no-contact." I'm furious.
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October 2023 by Kassandra Lockhart
I know how busy it can be in this setting, and I am very patient. However, the pharmacist or tech who took my call was very rude and just “K’d” me the whole conversation. I don’t get how you can be so rude being in customer service.
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September 2023 by Michele Simons
Gosh, I could not believe all the bad reviews. I've been using the Beavercreek Kroger Pharmacy for over 15 years. Yes, it does seem the lines are longer since COVID. And now they close for an hour for lunch Not sure if it's a hiring problem or not. But I love how I can order my refills by phone or on line. The pharmacy twqm has always been helpful.
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July 2023 by Joe D.
The Beavercreek Kroger's has absolutely turned into a disaster zone. The store no longer wants to hire people to work the registers, they feel that self checkouts are the way to go for some reason so they can save more money. Cut corners has more delays in inconvenience instead of having Americans make money and do a job providing good customer service. Instead, you see people commit thefts more easily when they use the self scan. Don't worry the store doesn't lose out on money instead of worrying about the theft being committed, the store will just increase grocery prices for the every day American to make up for their theft lost. The employees that are supposed to be watching the self check out lines and helping the customers are more interested on playing with their mobile phone and looking at social media instead of being observant to the customer and providing good work ethic to Kroger. What happened to the good old days when you had personal clerks you could speak with customer service that you could count on my gosh the store needs a new revamping new management new corporate CEOs in a whole new facelift. Very important note!! Please be very cautious with checking your receipt because the store will absolutely overcharge you through deception claim in the computer system has not been updated yet. When you look at sales price, you ain't always getting the sale price keep that in mind. Honestly, I could see a class action lawsuit being filed in the next few months if more people start picking up on this little trick.
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July 2023 by Sandy Foster
I have always been satisfied with the service at this location. Occasionally a medication needs to be ordered--this also happened at other pharmacies. Any waiting line moves quickly and you do not have to move from one line to another. Both the parking and drive through save time!
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June 2023 by Marcus Henness
Don't know what people want to happen? Sometimes you have to wait in line in life.
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June 2023 by Sandy F.
Excellent service! Both in store and drive through experiences have always been professional and courteous. Ultra convenient!
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April 2023 by 0101 Kk
The staffs are very polite and helpful. I have not run into any issues with them so far.
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April 2023 by Billie M.
lines are 75 people long. open more registers, get the managers on a register!
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February 2023 by Connie B.
There were only 2 checkouts open at 10:00 am on a Saturday and the lines were at least 8 deep. THEN after waiting for 10 minutes they closed the line and told us to get in another (long) line. HORRIBLE customer service. I am debating about ever returning to Krogers.
