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September 2025 by Brad Picklesimer
Amber did a very exceptional job with getting me all checked in and handling my visit, even down to the handling of my insurance benefits. She was extremely knowledgeable and made me feel comfortable with my visit and purchase since this was the first time in many many years that I had visited an eye doctor. She takes pride in her job and I'm thankful I chose LensCrafters over the other options I had.
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September 2025 by Courtney Beatty
Terrible service. Our appointment was at 4:40 and we waited until 5:10 until leaving because the technician still has not even taken us back. We asked several times to be helped and there were 5 employees sitting around gossiping and giggling. If you are over 30 minutes behind you should at least be upfront but they said they weren’t running behind and it would be any minute.
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September 2025 by ANTONY DHAYANANDHAN
Excellent service
Friendly associates
Associate Kayla was friendly, pleasant and very helpful! She took time to show different frames and helped me to select one!
Antony Dhayanandhan
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September 2024 by Bridgette Parks
Do not come here if you are just trying to get a prescription so that you can order your glasses online and a much cheaper price. They will not give you your pupillary distance. They basically hold your prescription hostage.
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September 2024 by Bonnie Davison
Everyone was so nice and make the process easy. Zoe was wonderful she helped me pick the perfect frame for myself.
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September 2024 by Shy Guy Fox (ShyGuyFox)
Plenty of great, accessible staff with knowledgeable, friendly service. Great selection of quality frames at reasonable prices.
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September 2024 by Sharon Buerger
I really LOVE this location because I don’t feel like I’m buying a used car. You tell them what you want and they present you with options without high pressure sales pitches. I hate listening to the upselling pushes at other glasses places. Val was excellent, listened to what I wanted and had me in and out so quick and easy.
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September 2024 by bridget christiansen
Zoe and Val both helped me through finding my next pair of glasses. Both of these ladies were terrific!
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August 2024 by Shem Nyachieo
SAM is AMAZING! ⭐️⭐️⭐️⭐️⭐️ He is the most important person in my journey to get glasses. He went above and beyond to help me sort out my glasses and figure out my insurance. He is quick, has attention to detail, very knowledgeable on glasses and the process of getting one that fits you. Provided recommendations, and it was a no brainer for me to get exactly the glasses I was hoping for!
The Dayton Mall location has been so rude to me in getting glasses and tried my luck at the Fairfield Mall location and was met with Sam and his can-do attitude. I am so so happy with the glasses and the service I received!
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August 2024 by Tyler Johnson
Judy was amazing! Super friendly and answered all my questions!
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August 2024 by Eduardo Diaz
I was helped by Judy who was very sweet and helpful as she had an answer for all my questions. Had a nice conversation with her, really enjoyed my visit today!
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August 2024 by Gregory Weaver
Zoe was awesome!
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August 2024 by bronson lewis
Sheri sue is very imformative she ansewers all your questions very good i have been seeing her for about 8 yrs
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August 2024 by Travis Tysinger
Great experience! Zoe was very helpful
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August 2024 by Kenneth Bailey
I called initially after calling a competitor and being treated like just another number. And reached Judy. I explained that my glasses were bent out of shape and that I also needed bi-focals. She told me come right in and helped me get the bent pair together and find a new pair that were actually a great deal! Thanks Judy, LensCrafters is blessed to have you!
