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May 2023 by Ann H.
The young power happy kid working customer service . Was very rude to me .I noticed him bring rude to everyone . I felt so bad for the lady behind me . While I was waiting to talk to manager. This kid argued with me for 15 minutes.about a refund I had a receipt for . I felt he had something wrong with him . He was throwing stuff around . Just a terrible attitude.
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November 2022 by Daniel A.
Pretty decent as far as Walmarts go. Plenty of selection, plenty of stock, it's warm, it's not dirty, staff is overall decent people, and the store isn't under construction. Pretty big to me for Walmart.
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October 2022 by Woody T.
Showed up for my pick up order, after receiving a notification that it was ready. Proceeded to wait 15 minutes after checking. One of the employees casually walked out to inform me that the order would be a few more minutes. Fifteen minutes late I called back, to hear that they were getting the last few items. Why did I order ahead...I could have shopped myself. Total incompetence!! Never shop here!
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February 2022 by Tony J.
I tried to exchange my airpods because they quit working so i Googled the correct way and everything i needed to exchange them. I get to the store and the lady at the store was a total Karen and i never did get my airpods exchanged and from now on i will shop at Target and even applied for a Target Red card because I'm sick of walmart Sam Walton would be rolling in his grave right now
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September 2021 by David R.
Wanted to purchase a power tool, a circular saw. I go back to the hardware department and they are all locked up behind a glass case. Why? I understand with small valuable things, but these are in larger boxes and kind of bulky. It would be very unlikely someone could shoplift these. Regardless, i ask a employee to unlock the case for me. He can't find the key. He calls for someone else who supposedly has a key. Nobody showed up. I asked him 3 more times and 3 more times he called for someone. Nobody ever showed up. After 30 minutes i gave up and left. Went home and ordered a better brand off Amazon at a lower price. Yeah, i have to wait a couple days but at least i dont have to stand around in a store.
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April 2021 by Michaela M.
What an actual sh*t hole. Everything is unorganized. Half of the items have no price tag and when you go to check out you realized it's way over priced. Not many options for anything compared to other stores like target, meijer, Kroger, etc. Walmart is terrible and this Walmart in particular is especially terrible. I'm never going here again.
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December 2020 by Nargiza N.
horrible customer service. I purchased a gift card for 500$ it didnt load the money. I went back to walmart , no one is helping me, never coming back here again
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August 2019 by J W.
Wow! I have been coming to this Walmart for almost fifteen years and this is only the second or third time that I have received customer service that went above and beyond. Tyler, from the Electronics Department, was one of the most knowledgeble sales reps I have come accross. He went above and beyond in customer service, listen to my computer needs and gave great recommendations. I feel very comfortable purchasing a computer from him! JC
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June 2019 by Mary G.
Terrible. The worst Walmart, by a long shot. Never enough registers open, sloppy product organization, bare bones pharmacy section, virtually nothing in lawn & garden and can't get help at the customer service registers/stations in the store. Waited for 15 minutes for someone to help us buy fishing licenses and never did get that done. Will not be coming back.
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May 2019 by Deanna W.
As far as Walmart's go, this one is below average. Parking: Medium sized lot that is always full. Tough to get in and out since the lot is shared with several other businesses. Selection: Produce is never well-stocked and the quality isn't great. Items will be mis-labeled and ring up a different price than advertised. Normally Walmarts honor the advertised price, but not here. The electronics and craft/fabric section are scarce. Customer service: It feels like everyone is burnt out and/or hates their jobs. I can never find an employee when I need help. You will not get a smile, greeting, anything. They seem to enjoy being as least helpful as possible? They also don't do grocery pickup (the Walmart in Xenia does). There are so many places you can go that have better service, prices, and selection. Try Meijer on Col Glenn, Target on North Fairfield, the Walmart in Xenia, or Kroger on Dayton-Xenia. Literally anywhere else. Yesterday I found out that Target has 6 packs of Reds Apple Ale for $1 cheaper than this Walmart!
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April 2018 by Dina H.
Iloveeeeee wal-mart . Literally my favorite place too shop. But this wal-mart has become an issue. Never ever is enough register open for people to check out an pay. Most employees are rude and miserable looking all the time. I continuously have boxes in my way when trying to get to a shelf from employees stocking shelves. Very frustrating ...Let's just say I go to Meijer a lot more now
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February 2018 by Jose Martinez
Best Moneygram sending experience! Super fact!
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December 2017 by Annetta D.
They promised me that I would be able to pick up something that I ordered Before Christmas on Friday now when my daughter-in-law gets there they going to tell her she has to wait until the 2nd it was bad enough it was already 5 days after Christmas now they got to wait until after New Year's bad for business
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December 2017 by Hayley W.
Picture your first time in a cake decorating class, and that's the cake this Walmart Bakery will present you with. I picked out the "sophisticated" 1/2 sheet cake, which is ironically the exact opposite of what I received. The cake was supposed to be gold on the sides, which ended up being an inconsistent pastel yellow that spread across the top as well. The decorator crammed the letters together towards the end to fit it on one line. Your average first grader could have done a better job. Pathetic.
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September 2017 by RoSa A.
Awkward . Went to pick up a cake and wanted congratulations and the persons name on it . the lady at the bakery told me " that's really long " then her and the other worker argued back and forth on who would do the writing because neither of them has good penmanship . " you do it " " no you do it " after about two minutes of them going back and forth I decided to just leave .. not worth my time .