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March 2024 by Tom C
Nordstrom Rack lies about discounts applied to their merchandise. Large “discounts” shown on their price tags are against completely made up “comparable value” prices. For example, a pair of Lucky brand shoes showing a huge discount against a “comparable value” of $130. These shoes in fact sell online for between $40-60. The discount is almost entirely fake.
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February 2024 by Imanni Salters
2 cashiers answered multiple phone calls instead of checking me out and never even said hello. I had already waited for them to finish with other customers. Strange & rude. My items were super cute and it sucked to leave them but customer service matters.
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February 2024 by Kimberly Johnson
Not too impressed. Ok selection
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January 2024 by Steve Shaver
First time going to a Norstrom. Didn't realize they are a store of top end leftovers.
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December 2023 by Rebecca Holbrook
It's nice to have this store near by. If I order from Nordstrom, I can return at the Rack.
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October 2023 by Spirit_00
Horrible customer service with very rude cashiers not to mention I couldn’t get any help from any of the department. Now I usually shop at the full line store in my area of Beachwood. However I was in the area for business and stopped in to do a little shopping to see what kind of goodies I could buy, However me as a customer ended up feeling like I was a inconvenience to the sales girls for asking a questions about her merchandise. I’ll end it on this I’ll never visit that location again.
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October 2023 by Teresa Bunn
Found some great deals here this visit! Great quality
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October 2023 by Dean Schneider
Your customer service treated me very good. They made me very happy and I would recommend them. Thank you
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October 2023 by Carter Click
Great products, clean store, and well organized.
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August 2023 by Angela Watson
Selection isn’t what it used to be but if you want to be obviously profiled and followed this is the place to shop.
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July 2023 by Jennifer Kelly
My favorite thing to buy here are their shoes! A few days ago I went in looking for a good pair of comfortable walking shoes. I walk my dog daily and needed a new pair to keep up with her. The only problem I have is that I go in for one pair and end up falling in love with 5 pairs. Lol I was good though, and left with one this time. I did check the clothes out because they have a great selection of clothing and great clearance racks! The purses are great too! They also usually carry Burberry Weekend perfume here which is my favorite. :) Nice, clean and organized. Super friendly, helpful employees at this store. You don't wait forever in line because they know what they're doing and get the line moving if there is one. I need to add they have super cute items for the home as well! Great men's department too!
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July 2023 by Dane Zimmerman
Very hot or miss. If they have something you're looking for they have 20 other things you didn't know you were looking for but want immediately. Conversely if they don't, then there's nothing else you want either (please note I'm a guy and am speaking from a guys perspective (1/16 of the entire sure is guys stuff so definitely feast or famine)
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June 2023 by J “Bay Pharaoh”
Good selection, ok prices. Ross and TJMax have better prices, even from a California price perspective. I was told this particular location gets a lot of "grab'n'go" traffic, so my party and I were followed and watched until we made our purchase. Not cool.
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June 2023 by Rex Herath
My wife found a top she loved and used up an old gift card. Sully was courteous while checking out and another employee was very nice! Will be back:)
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May 2023 by Stephanie Rae
I can usually find great deals! Sometimes they are overpriced though.
