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February 2024 by Cate
If you’re thinking about getting a job here, don’t ?. The vibe is BAD, trust me!
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January 2024 by Shanda Sheets
This particular visit they didn't have what I needed, but normally they do. There is always someone to answer questions and help.
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January 2024 by Angela Maxel
I placed a pick up order for to pick up between 8-830pm for my son's birthday party.The store closes at 9 on Fridays so it was fine. I live 30 minutes away from the store, with traffic I showed up at 840 to pick up my order. The lights were off and doors locked! I was pissed! I tried to call the store and of course no answer. I understand I was running behind but if they didn't close for another 20 minutes it should have been no issue. It's an hour drive for me there and back. They have no issues texting me or emailing me about my order, but if they close 20-30 minutes early they don't reach out for that. Now I have to make time on the day of my son's party to make an hour drive to pick up decorations that I had to prepay for to pick up today. Terrible customer experience. If your sign and website say you close at 9pm, then you should close at 9pm.
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January 2024 by Phoenix And Dragons
Did not have a lot of the party supplies that I needed for my Father's 70th birthday party. From #70 Balloons, to party favors and even tables placements. It was very disappointing considering it is a very large and popular party store.
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January 2024 by Tracy Coy
Someone needs to teach Amar something about friendly customer service . Sorry to bother you by purchasing balloons.Store not like it once was. Shame on Party City!!Responding to Party City’s reply.:It wasn’t just the wait. The entire store is a mess, the workers act stoned and behave like their customers are a huge inconvenience
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January 2024 by Vankeya Rogan
Drove 30miles to store and it is closed. Nothing on website says it is closed. No one answering phone and no sign in the door.
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January 2024 by Michael Borders
Party City is a great place for getting Christmas decorations at a lower price and they have awesome decorations.
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January 2024 by K Bowers
I went here to get party supplies and balloons for my daughters third birthday. I did a pick up order and picked up the day before her party. There were items I ordered missing.The balloons fully deflated by 6 am Saturday. I picked them up at 7pm Friday night. There was one that deflated in the store she had to replace. I asked if there was an issues with the balloons and if I should get different ones. She acted like she couldn’t hear me.The only thing my three year old asked for at her party was Anna and Elsa balloons and that was ruined. Never again will I get balloons from them. I was getting ready to place an order for 65 balloons. Nope going elsewhere.
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November 2023 by Heather Pauley
Great place to get your party needs and balloons, or you can bring in your own and pay to have them blow them up. However where ear plugs if you don't want to hear all the nasty things one or two of the employees say while at the register and balloon station. Makes for a negative exit, should never be hearing employees and managers saying nasty things about the crew and store members. Everywhere I've ever worked or shopped that was a no go. This is a happy store where they celebrate. So I want to hear nice haooy things not awful things while I cash out
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October 2023 by Rebecca Shingleton
Had a great selection of baby shower balloons. Great ladies!
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September 2023 by Laura K
They have a great selection of party supplies at decent prices. However, the store was a mess; it doesn't look like the floor has been swept for a week! After looking at other reviews, I do want to point out that my cashier was very polite and friendly; she had a great smile!
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September 2023 by Jessica -
I have been coming here for 8 years or so... always used to be the place to go to get balloons. They used to have a very nice display counter with everything well organized.It is as if an earthquake hit in there. I am really shocked by how terrible it looks and the balloon display is no more, not to mention everything else is scattered around the store.In this current state, the store is not worth visiting. I will find an online delivery balloon service online. I am sad because it was always so easy to be quickly in and out of this store with what I needed! Now it's a bit of a rummage, yard sale feeling.
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September 2023 by Samorila Jlom
This location deserves NO STARS!!! I had to order the balloons on their website and bring them to the store for filling and delivery, very inconvenient. Then they kept getting my delivery info messed up (discovered when I called to confirm as the event date got closer). I was told a delivery window of 3-5pm and at 5:20pm still no balloons. I had to call and got a very rude manager. I asked where the delivery was and was told deliveries weren't her problem. I asked as manager how she planned to rectify the issue as I had already paid as required. After leaving me on hold for quite some time, and giving me an awful attitude, she finally said she would work on it. The balloons finally showed up more than another hour later, and they only delivered 3 of the 4 bouquets I had purchased. It was a TERRIBLE experience all the way around. Don't waste your time with their miserable customer service!!!!
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September 2023 by Rakesh Kandula
Went to shop here for friend’s birthday after getting all the items and reached the register, cashier and staff said we are closed at 6PM and the time is 5.55PM. After searching all things for 30mins she said we cannot do anything registers are closed. She is very rude and disgusting. She is not willing to work and serve customers. She should have informed earlier that we are closing please complete everything, without informing anything they closed the register 5mins early and caused inconvenience to the customers.They deserve negative stars. Cashier needs to be shameful on her attitude. She ruined everything for the party.
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September 2023 by Srilakshmi
We were here today to shop for our friends birthday, we know that they will close at 6pm. We were at the register by 5:55pm with our cart full and that lady at the register was so rude ,.she said that she can't bill our items anymore .she said she have to get out of the store at 6pm.We were too upset and it is not at all fair to behave like that with the customers in a reputed store like that .It has been a very bad experience to us. I hope the store owners will take care of employees like that and hope it will not happen to other customers like us.